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The Fordyce Letter

Straight Talk for the Recruiting Profession


Articles tagged 'Technology'

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Salesforce to Acquire Jigsaw’s ‘Contact Gold’



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The computing company Salesforce.com is working on a $142 million deal to acquire Jigsaw, the online business directory that has been praised as a marketplace for contact information but reviled for its controversial privacy practices.

Thousands of independent recruiters use Jigsaw every month. In its own words, Jigsaw touts that its services can provide “company phone, direct dial phone, work address, and B2B email for candidates,” which also “allows you to download this gold into lists, CRM, or other systems — you OWN the data with Jigsaw!”

(Cue the 70′s-era disco ball and streaming confetti…“Gold, man. You OWN it.”)

Indeed, writers for The Fordyce Letter have endorsed Jigsaw as a way to increase your online brand and implement new emerging media trends into your trusted candidate sourcing techniques.

Yet the prickly privacy angle has been a sore spot over the years because Jigsaw would reportedly pay people who uploaded other people’s contact information.

In fact, this issue was a source of contention during a moderated debate at ERE Expo back in 2008.

During the session, Jim Fowler, Jigsaw’s founder and CEO, said “there is a relatively small percentage of people who are concerned. Perhaps 2% or 3% of the world who really care about their business cards. Privacy is a huge issue, but my point is that most people don’t care about this particular piece of data.”

Yet TechCrunch now reports that Jigsaw has changed its model, and people can “see if their personal information has been uploaded, and there is a process to have it removed, at least temporarily. And users are no longer paid cash to upload contacts. Instead they receive points that can be used to download contact other people’s contact information.”

In a press release, Salesforce said “Jigsaw’s unique Wikipedia-style crowd-sourcing model delivers the world’s most complete, accurate, and up-to-date business contact data, providing developers with an opportunity to deliver entirely new applications that leverage the business contact data found in Jigsaw.”

In other words, for Salesforce, this acquisition may create more opportunities to partner with information services companies (i.e., Dun&Bradstreet, Hoover’s, and LexisNexis).

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Social Networking Strategies in Recruiting On the Rise…



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As the technology for the recruiting world continues to progress, top talent is more accessible than ever before. The potential for LinkedIn and other social networking sites to play a major role in your recruiting strategy is increased as millions of prospective candidates profile themselves on these sites.

In February 2010, LinkedIn announced that it has reached the 65-million user mark, growing quite rapidly, averaging 300,000 new profiles per month, with over nine million at the director level and above.

It’s not enough anymore to post a vacancy on the major job boards. Employers are typically spammed with many resumes from unqualified applicants. We have still found great candidates through these job boards, so continue to use them as a part of your recruiting mix. But the world of recruiting is changing. More and more, the online focus rests on social networking sites and smaller, specialized job boards.

Ten years ago, applicant tracking systems revolutionized recruitment methods. These methods have evolved and progressed to reflect the needs of recruiters today. We believe that this will continue to happen with social recruiting (which many applicant tracking systems already incorporate). Social recruiting seems to be the recruitment tool of the now and into the future.

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Law Firms of the Future: Will We Recognize Them?



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What will law firms look like in five or 10 years? What kind of talent will they need?

One thing — among tremendous uncertainty – is certain. There is a revolution going on in the legal industry.

What once was is no longer. What was predictable has been turned on its axis. The top is the bottom and the bottom is the top. Anything goes and it has and it will continue to be.

What does all this rhetoric mean?

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Responsible e-Recruiting



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In this age of blast emails and blast postings on LinkedIn/Facebook/Twitter, is this email/posting multitask work style helping or hurting your recruiting efforts and your reputation?

It’s critical to understand both good and bad ways to use technology to grow your business.

Technology has transformed our profession in revolutionary ways. However, an overreliance on technology to replace the phone calls we used to make can be damaging. Are our prospects not valuable enough that they don’t deserve a phone call, an introduction to who we are, and how we work? If you haven’t heard of the term “permission-based marketing,” let me introduce it to you.

Permission marketing is the opposite of traditional interruption marketing. Permission marketing is about building an ongoing relationship of increasing depth with customers. It is the privilege (not the right) of delivering anticipated, personal, and relevant messages to people who actually want to get them.

In the words of Seth Godin (who coined and popularized the term), “Turning strangers into friends, and friends into customers.”

Marketers hail permission marketing as a way to succeed in a world increasingly cluttered with marketing messages that are ignored by some of the best customers. It realizes that treating people with respect is the best way to earn their attention. How this translates into the recruiting world is simple.

We shouldn’t just use technology as a “billboard” and hope the right candidate drives by. It also shouldn’t be used as a semi-targeted “junk mail” and hope the best candidate doesn’t throw out our message. Today’s technology offers us an opportunity to find a handful of the best prospects and establish a relationship with them. Sourcing tools, search string writing, business and social networking sites paired with the “old fashioned” phone allow you to use technology to quickly find and contact prospective candidates.

Once you have introduced yourself and gained “permission” to establish a relationship, then technology such as a CRM and/or ATS can be used as a way to reach out to those prospects and continue to build relationships.

Below are some products that help you reach out and build relationships with potential candidates.

To me, responsible e-recruiting means making effective use of technology to establish relationships and build trust with a pool of top-notch potential candidates. Our industry and professional reputation is damaged with each successive blast of unsolicited emails that ends up in someone’s trash.

Bullhorn

Bullhorn’s ATS/CRM is a great option to consider for permission-based marketing. Bullhorn’s offering aligns nicely with the permission-based marketing concept. Bullhorn’s web-based, integrated front office combines all of the applications you need into one, providing users with full ATS and CRM functionality.

Bullhorn has an integrated front office that integrates email. Therefore, a candidate and client record will not only include the usual information, resume, address, phone number, etc., it will also capture all of the communication, activities, tasks, emails, and notes that occur with that candidate or client record. With Bullhorn, candidates/clients have the ability to “opt in” or out of campaigns. They allow the email recipient to unsubscribe if they choose to do so.

Let’s say you want to send an email to all of your candidates (who are passively or actively interested in opportunities) with the title VP of Sales in the medical device industry who have been in your database for 2 years. Simply generate a query, define your parameters, save the results into a distribution list, bring the list into your email system, and select send mass mailing. Then you are able to personalize the email prior to sending it. The campaigns you can create are endless and a very effective way to stay on top of your prospects.

I would like to thank Joe Cordo VP of Marketing at Bullhorn for taking the time to talk with me about Bullhorn’s powerful permission based marketing platform. For more information on Bullhorn, email joe@bullhorn.com or visit http://www.bullhorn.com.

E-Mail Campaign Tools
If you are looking for a stand-alone email campaign tool, there are several on the market: Campaign Monitor, Constant Contact, and iContact.

The cost of a campaign starts around $5.00 and goes up from there depending on the number of email recipients.

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Fordyce TV: What’s Wrong with This Picture? Selling to HR



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Roadblocks.

Who among us hasn’t had to deal with roadblocks when trying to interact with some HR professionals?

If you’re looking for creative solutions to this age-old problem, join us on Tuesday, October 20 (2pm Eastern) for a brand-new episode of Fordyce TV.

sean_talentdriveTalentDrive’s CEO Sean Bisceglia will dive into why HR professionals have distinct personalities and agendas that can often lead to frustration when trying to sell new products. Sean will introduce new tactics to get through to HR the first time, not the 15th time! Learn how to present innovative improvements in an effective manner and help HR make the most of technology, innovation, and comprehensive business solutions.

Sean also has plans to review the results of his “What Gets HR’s Attention” survey; how understanding the current mindset of HR helps prepare you to sell through objections; preparing for a hiring surge and best techniques for connecting with a new generation of talent; and much more.

The show will be held at 2pm on Tuesday, October 20 on www.fordyceletter.com (right before the show you’ll see a small TV logo — click the white arrow in the box — if you don’t see the box at 2 refresh the screen once or twice). There will be a live Q&A session with Sean via the chat box, so come prepared with questions.

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Fordyce TV: Internet Marketing Secrets for Recruiting



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Join Neil Lebovits for another lively episode of Fordyce TV on Tuesday, October 6!

UPDATE: If you missed Neil’s fantastic presentation, look for the video at the end of this article and enjoy.

In this interactive episode, Neil will share why most staffing and recruiting firms are still in the dark ages when it comes to technology.

When you tune in to the new episode of Fordyce TV (2pm Eastern on Tuesday), learn how you can harness the secrets of Internet marketing to massively grow your business or desk.

“Most recruiter websites were built under the premise of repeat traffic,” explains Neil. “That just does not happen anymore.”

Neil cautions that while “the rest of the world uses landing pages and opt-in email lists to capture their leads,” there is a simple way to set up your landing page and begin your relationship with your list. He’ll also share how to use inexpensive sequential marketing tools to reach each new lead in a whole new way.

“Keep your client communication strong and fun! Learn how to create the easy experience, and not just focus on cliched points of difference like ‘great’ customer service,” he says.

Replay of Internet Marketing Secrets
Neil says that with these easy tools, you will keep your name in the forefront of your candidates’ minds without making update calls. Learn to embrace these tips and find out you may have been missing!

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War on Sigfiles



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Ok, here is what we’ll use to start the fire du jour:

“If I have to scroll to read your sigfile it is TOO DAMNED BIG, PERIOD!”

You need to FIX IT!

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RecruitHire Acquires Dayak



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RecruitHire, a company that helps employers connect with recruiters to fill job openings, has picked up Dayak’s online network of more than 6,000 recruiters and 1,500 employers.

Dayak says its current users can use their existing accounts to log in to RecruitHire.com and begin using the new features immediately. They can also continue to access the Dayak.com website through October 15, 2009, to extract data related to previous submissions.

Dayak has not been without controversy in our industry. As a service that prompts employers to choose the fee they’re willing to pay recruiters for a successful hire, the company offered a clear shift away from percentage-based fees.

Dayak and competitor BountyJobs were both nominated for OnRec’s “2008 Game Changing Recruiting Technology” (the award ultimately went to JobStick). Another firm that is still around is the U.K.-based www.agreeyourfee.com, which offers a similar business platform in that employers post jobs and how much they want to pay a recruiter to fill the vacancy. The company deducts a 15% flat rate from the total fee that the employer sets; in essence, the company charges the recruiter 7.5% and the employer 7.5%.

Although changing recruitment technologies will always seem like a revolving door to an extent, some in the industry wonder whether this specific model can even succeed.

Industry blogger Sarah White notes that “in order to truly be successful, it would take a partnership with (or acquisition by) a major job board that wanted to expand their current services to create a network for higher level positions that aren’t traditionally advertised on their site and attract the 3rd party recruiter that wouldn’t think of using their sites now.”

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Six iPhone Apps for Recruiters



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From our sister site, ERE.net, check out a recent article about the best iPhone apps for recruiters on the go.

From “Tweetie” (makes communicating via Twitter easy and fast) to “SearchOnTheGo” (turns your keywords into a full-blown Boolean search string for resume searches, blog searches, PDF and Excel file formats, and more), this is a helpful article for anyone (and that pretty much means everyone) who is addicted to their beloved iPhone.

Another cool app that gets some attention in the article is the LinkedIn iPhone companion for recruiters: “when meeting someone in person, try linking in instantly, instead of exchanging business cards.”

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Twitter for Recruiters: Value Your Tweets, Part 2



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Yesterday in part 1 of this article, I discussed the best ways recruiters can immerse themselves in Twitter — from what to say, to how often, to what not to say, and beyond.

Today, I’ll discuss the second way to find value with Twitter. As a recruiter, Twitter is a must-have tool to find clients and candidates.

How, you ask? This isn’t easy, but if you’re the kind of recruiter who prides yourself on delivering distinct candidates to your client base, I would highly recommend taking the time and figuring it out.

Now that job boards have proved themselves virtually worthless and LinkedIn is well on its way to becoming the job board of a new generation, recruiters need to stay ahead of the curve. Twitter is actually a goldmine of information that can absolutely be tapped to find clients and candidates.

The Art

As far as finding candidates, they’re all on Twitter (or they will be). It’s just a matter of finding them.

I employ a researcher who I asked to spend an entire day on Twitter looking for candidates. As I expected, he came back to me 15 minutes later passionately confirming that Twitter sucks and that it’s worthless for finding candidates.

I responded by saying:

“I totally hear what you are saying and I don’t care. You have the entire day, so get comfortable and figure it out.”

I told him to imagine every single candidate and client to be on Twitter. They’re just masking their candidacy in the form of 140-character thoughts. Just like I don’t use the word recruiter in my thoughts, even though I’m clearly a recruiter, a software engineer might not use the word software engineer in her tweets. But she might tweet about her employer, upcoming conferences, and useful technologies.

The goal is to figure out what they’re tweeting and to search accordingly. That’s the art!!

The Science

The science is to use the appropriate Boolean search strings to conduct the search. For that, I recommend going to Shally or one of the other Internet sourcing gurus. They have tips and ideas for days!!

Once you find a candidate you are interested in, here is what to do:

  • Follow them, of course.
  • Read their Tweetstream and you’ll very quickly get a sense of their passions and interests.
  • If you can figure out where they work, you can proceed to traditional headhunting methods and contact them. In the meantime, engage them in conversation on Twitter; do not be as direct as you might be on LinkedIn, but give time for the relationship to develop.
  • Retweet one of their posts (people like that).
  • Comment on some of their posts (they’ll definitely get read).

The goal here would be to get followed back. That way, the next time you send out a note about a hot job or an MPC, this person will be sure to hear about it. And so the ball begins to roll.

In my year or so using Twitter, I have found it to be one of the most profound services in existence. The best way I’ve found to explain Twitter is to compare it to that Mel Gibson movie, “What Women Want,” where he gets to hear the thoughts of all women around him.

Of course, nobody wants to hear everybody’s thoughts about everything, but if you could figure out a way to slice-and-dice those thoughts and take advantage of the streams relevant to you and your marketplace, I think you will find Twitter to have a positive influence on your recruiting practice and life in general.

Good luck, and “May the Tworce be with you!!”