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The Fordyce Letter

Straight Talk for the Recruiting Profession


Articles tagged 'Relationships'

Candidates

Want to Recruit Me? Here’s What It Takes For Me to Respond



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bigstock-Job-Employee-Man-Candidate-Sea-8608360I recently met a “very placeable candidate” (some call them most placeable candidate) and gained intriguing insider knowledge that will show you how important trust is between a candidate and a recruiter.

To give you an overview, a VPC has great technical, communication, and leadership skills, with a personality that fits well with any company. Recruiters love meeting VPCs, but we also know they are called and emailed by many recruiters – constantly.

The VPC I connected with said she receives 50-100 calls andemails each week from local IT recruiters. I had to ask, “What do you with all those calls and emails?”

Relationships, Viewpoint

If All You Want Is To Sell Me, Don’t Bother



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Vendor: A person who sells something

Partner: An ally or companion

What’s the difference between a staffing agency being a vendor or a partner?

The key is how both hiring managers and agency recruiters respect the relationship. Hiring managers can’t get upset at the quality of candidates they receive when they treat recruiters like dirt. And staffing agencies cannot be upset when they treat the recruiting process like a sales transaction.

Ask Barb, Relationships

It’s Not Control; It’s A Relationship



Ask Barb

Dear Barb:

How can I establish candidate control faster? My candidates are not providing me with information; they are not calling me back after interviews, and seem to change their minds on priorities without informing me. I’ve had three offers turned down in the past 30 days. I’m tired of working for nothing. It’s almost like this younger generation has no respect for what I can do for them, and think they know more than me.

Sylvia M., Atlanta, GA

Dear Sylvia:

First of all, I don’t believe you can establish candidate control.

Ask Barb

Your Candidates Want Choices



Ask Barb

Dear Barb:

I feel more and more that we are competing with the job boards, LinkedIn and social media for our candidates. By the time we get them through an interviewing process, they’ve found another job. I’m not seeing all of this technology as helpful. I’m seeing it as a threat. How can we compete, when it’s so easy for our candidates to find interviews on their own?

Susan P.

Ft. Meyers, FL

Dear Susan:

Business Development, The Business of Recruiting

7 Steps To Saying Yes When They Ask “But Can You Deliver?”



Stairway up - freedigital

Stairway up - freedigitalIn the press to take advantage of the slowly improving economy, a growing number of recruiting and staffing firms find themselves over-selling and under-delivering. Consequently, clients are receiving inconsistent results and the quality of service standard for our industry is falling.

In response, prospects as well as clients are increasingly asking, “But can you deliver?”

You must carefully consider your response to this question. Companies are frustrated by sophisticated sales presentations that have little real relevance to the actual delivery of services. With minor modifications, they have already heard most of these presentations from your competitors. Therefore, you must ask yourself, “Can we deliver every time, on time, without exception?”

The answer can be “Yes.”

How-To, Viewpoint

There Is Not a Meeting In the Ladies Room



Business women

Business womenWhen my friends at The Fordyce Letter suggested that I write an article about specific issues facing women business owners in the recruiting industry, my first thought was, “Okay — I’m a woman. Glad they noticed.” It’s also true that I have owned a successful recruiting firm for almost 20 years. Then I tried for a month to sit down and commit something to paper that fit the bill.

The difficulty for me is that I don’t think in those terms. I was raised in a fairly average middle-class family and we all worked. We were taught the value of establishing a good work ethic and that you could go as high as the next guy if you applied yourself, worked hard and worked smart. Understand, these values were not presented as some sugary “girls can do anything boys can do” philosophy. Gender was literally never factored in. All I ever heard was hard work equals success — period. So when first entering the workforce, it never really occurred to me that being a woman could somehow be a hindrance to achieving my goals.

Business Development, Cold Calling, How-To

If the Front Door Doesn’t Open, Try Going Around Back



Listening ear girl - free digital

Spying eye - freedigitalThere are numerous definitions for the term “back channels” if you were to look this up on the internet. A back channel can be as simple as students or conference attendees using IRC or instant chat to discuss a lecture among themselves. The lecture or talk is the “front channel” (formal presentation) while the chatter being the back channel.

A back channel can also be attendees of a webinar or conference posting comments to each other as the speaker is presenting.

Taking a publicly posted commentary on Facebook, and continuing the dialogue on instant messaging (Facebook messaging) can be another back channel. I’d venture to guess there’s more dialogue going on via private messaging than there is in the visible status update sections as behind-the-scenes people are willing to divulge their opinions more openly and discuss topics of a sensitive nature.

As a result the conversations are often livelier and more informative in the back channels than they are in the formal mode. The military and federal government state departments use back channels for obtaining tips from informants.

Ask Barb, Business Development, Relationships

Three Questions Your Clients Will Never Ask, But You Have to Answer



Ask Barb

Dear Barb:

My owner has me schedule client visits and client lunches to obtain their temp assignments. I almost always leave their office or the restaurant with no orders and feel this is a waste of my time. Do you think face-to-face meetings are important, or do you feel telephone calls can provide you with more results?

Sophie F

Oakbrook IL

Business Development, Relationships

Work With HR and You Can Make Millions



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Almost every training class, seminar and professional group I’ve attended has warned that human resources departments are the recruiter’s obstacle. They block deals! They cut our fees! I’ve been repeatedly cautioned to avoid HR departments and get access to the hiring managers. But I would like every recruiter to know that I have billed millions of dollars throughout my recruiting career largely due to one department: human resources.

Before you call me crazy, I certainly understand the need to work with hiring managers. I prefer, however, to have human resources introduce me to the hiring managers and then have the HR manager quarterback the deal.

Yes, many of us avoid human resources because working directly with hiring managers can lead to quicker placements. But let’s face it – hiring managers can be sloppy. A “quick” placement has often not been properly screened and can be a potential landmine. Nothing smashes a relationship with a company like a candidate who doesn’t cut it at work or quits six months after starting.

Relationships, The Business of Recruiting

Why Clients and Candidates Need Independent Recruiters



Carol Schultz

There is nothing like a good controversy to stir up one’s feelings and subsequently a fierce debate. One of my favorite things about reading articles on ERE is how some of its contributors have a wonderful ability to write articles that generate comments a mile long because of controversial subjects covered. We were barely into 2013 when Adrian Kinnersley wrote an article entitled, “Why LinkedIn will never kill the professional recruitment industry,” which was very on point.

People are so polarized around this issue, but the comments section was what really made it an interesting read for me. If I didn’t know better I would have expected a fistfight to break out. One commenter even suggested that commission-only salespeople are unable to provide independent advice to candidates, and candidates know this. This inspired me to pick up my pen (figuratively, that is) and write, which I haven’t done lately.

The Demise of the Agency Recruiter

First off, great agency recruiters won’t go away until they want to, even though there has been so much talk about their longevity. It started back in the olden days (the mid 1990s) when the Internet was still in its infancy. Companies like Monster, CareerBuilder, and Yahoo HotJobs came on the market and tried to convince everyone they were a panacea to recruiting. In my opinion they were –  and are — nothing more than prettied up classified ads. Many people said companies would no longer need to use agency recruiters.

Didn’t happen

Next, companies began ramping up their internal recruiting staffs. It was predicted that companies would no longer need to use agency recruiters.