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The Fordyce Letter

Straight Talk for the Recruiting Profession


Articles tagged 'marketing'

Business

“The Phone Rang…” How to Make a Successful Marketing Call



telephone2

There is a general consensus among big billers that telephone marketing is THE KEY to their success. And I think most of us who have a few years of recruitment experience acknowledge that fact. So, why do I constantly read about “alternative” (read that as “easier”) approaches to marketing? Does our continuing love affair with all things electrical and computer-driven really help us that much? Or is it because we managers and educators have forgotten how to correctly teach our business? I think it is a combination of all of the above. So, with this in mind, let’s look at how to build an effective marketing campaign and make a successful telephone marketing call.

How-To, Social Media

Recruiting With P.O.S.T. Planning



groundswell_cover

The book Groundswell by Josh Bernoff and Charlene Li was written in 2008 for the purpose of unpacking business relevance and use of social media in modern times. There is a concept outlined in the book that is designed to assist in developing a marketing plan for businesses. This concept, called the P.O.S.T. method, can be translated quite easily into a business goal development and planning tool for you.

P.O.S.T. was designed for traditional and digital marketers to help them create a roadmap for relevant communication with their target audience using social media tools. While the original intent of this marketing planning tool may not sound like something that would be relevant to you, it can really help you, as an external recruiting professional, put some thought into your personal business plan and your company’s business, marketing, and outreach goals. This is especially helpful for those of you who are either brand new to recruiting or who are transitioning into a new industry.

Business

Converting Industry Experience Into Recruiting – The “Credibility” Factor



Ag1Source

Everyone knows that the recruiting business is a phone business. Without that basic communication tool, we wouldn’t be able to interface with as many people as we do. Our business is also a “sales” business. We’re constantly selling our value to our client. Crucial to the “sales process” is that we must first establish our credibility with our client. Really for all of us, the sales process begins by identifying a client with a need. That is in knowing your market or being attuned to what is going on.

Business, Technology

The Simple Method of Working Smarter: Using Time, Tools, and Techniques to Get Your Life Back, Part 2



work desk by John Griffiths

Ten Technology Tools to Work Smarter

As world communication media quickly move toward faster communication methods, we all need to realize the impact technology is having, not only on society but on our profession as well. Adopting and using these changes can be a very daunting task. As recruiters, we need to ask ourselves, “How can I use these new technologies to achieve the greatest impact?” And, “Which ones do I use when there are so many options to choose from?” We all want to spend more time on the important things in our lives, and less time on the not so important. It is critical to assess the options based on what will give us the greatest return on our investment in the limited time that we have.

The good news is that technology provides the recruiter several options that can significantly improve daily output when used appropriately. Consider the following ways that technology can be used to work smarter rather than harder…

Business, How-To

Press Releases, Search Engine Optimization, and Taking Your Brand to the Next Level



press_release

If you’re like me, you always just assumed that press releases were expensive and had to be handled by a third party public relations firm. I knew that in order to reach my goal of becoming the #1 firm in the U.S. that focuses exclusively in SAP talent acquisition, I needed to do more than just be the best recruiter in terms of delivery.

Perception can oftentimes be reality, and I wanted to build an image that conveyed to my potential clients and candidates that we’re the “go-to” firm in their niche. What kind of firm would we be if our website was outdated and unprofessional? How good could our firm really be if they couldn’t easily find out about us on the Internet? Here’s a great question for you to ponder about your own market presence: If a target client was using Google to locate a great recruiter that specializes in your niche, would that client easily find you on page 1 of the search results?

I’m from the “old school” and understand that outbound direct marketing phone calls are the #1 key to our success. However, if you’re not looking at how to better utilize technology to land business that you otherwise wouldn’t have had, I think you’re giving a huge advantage to your competitors.

Closing, Cold Calling, Entrepreneurship

Laser Focus Leads to Placements



laser Alejandro Serrano Durán

As demand for our search and placement services started to pick up late last summer, I decided to focus intently on one huge task; increasing the production on my desk.  I established new goals, blocked out all other peripheral responsibilities, and hunkered down to re-create a profitable business. Today I can report that my venture has been a huge success!

Those of you that run a solo practice know we all have the challenging day to day task of managing priorities. We have to determine if we truly have the right searches to fill, once we obtain them, and then must attack each placement opportunity with precision and efficiency. We must qualify diligently and seek immediate results without appearing impatient or testy. This process has required maximum focus, a willingness to learn from the challenges of 2009 and a dedication to what has, and always will, work in this awesome industry of ours.

The attention to detail on each search assignment is where it all starts, but often the other aspects of being a successful practitioner get overlooked. I am here today to say that if and when you put together a string of six months of approximately $50K in billings per as I just have, the resulting financial payoff makes it all okay.

How-To, Technology

Rock Your Q2 Recruiting



JS3

Overall hiring is increasing! Recruiters I’ve recently spoken with, including many at the ERE Expo in San Diego recently, are all off to a great 2011. The forecast for the 2nd Quarter of 2011 is extremely optimistic for all industries.

What is the best way to take advantage and cash in on the new wave of hiring?

For Managers, How-To

Ten Steps to Dominating Your Market and Owning Your Niche — Part 2



Jordan Rayboy

The best way to build a high-billing practice is to recruit within a niche and become the absolute best recruiter on the face of the Earth in that niche. You want to own your market.  All top billers do it. Regardless of whether they recruit in IT, Accounting, or Healthcare – they are POWER BROKERS in their industry.

Yesterday, we gave you Steps 1-4 of how to dominate your market and own your niche. Today, we bring you steps 5-10.

For Managers, How-To

Ten Steps to Dominating Your Market and Owning Your Niche — Part 1



Jordan Rayboy

I just moved into a house in southern Oregon after traveling the past four years in a giant RV. We love our new digs because we are in a pretty remote area. My wife Jeska won’t even let us get a TV in our house (she’s smart). And honestly, my advice to you as well is this – turn off the TV, and especially, turn off news – it’s usually bad. Get outside. Get Healthy. Most importantly, become grateful for all that you have. If you are in this profession, you have SO much to be grateful for. We make a difference in people’s lives. (usually for the better) We help our clients achieve their goals by solving urgent and critical problems. What we should be most grateful for is this: you, and only you, get to decide what your W2 is at the end of the year. No one is in control of your earnings except you.

Your market sucks? I guarantee there are recruiters out there billing huge numbers in so-called “depressed industries” like construction, automotive, and financial services. Someone out there is getting creative, perhaps jumping into mergers and acquisitions. If you need to, change markets. I saw Jon Bartos start up three different markets in three years and build them each to $1M+ annual billings. But then again, Jon is…well, he’s Jon Bartos. The dude has a mini golf course in his office, and a hockey rink in the empty space next door.

The best way to build a high-billing practice is to recruit within a niche and become the absolute best recruiter on the face of the Earth in that niche. You want to own your market.  All top billers do it. Regardless of whether they recruit in IT, Accounting, or Healthcare – they are POWER BROKERS in their industry.

Editor's Corner, The Business of Recruiting, Weigh In!

Falling Out Of Love With Your Work



screw-you-guys-Im-going-home

William Tincup was featured recently in John Sumser‘s Top 100 Influencers, which is a running series that Sumser is doing on recruiting and HR professionals who have made an impact in our industry. While Tincup isn’t a recruiting agency guy, he is a self-employed professional services guy, just like many of you. Tincup, along with Bret Starr, co-founded their company Starr Tincup in November of 2000. Starr Tincup is a marketing consultancy that serves the recruiting and HR community. He has been responsible for building the company brand, including the website, book (Try Not To F&ck This Up), direct marketing, email marketing, event strategy, social media strategy, and so forth. Tincup has been known (affectionately? notoriously?) throughout the recruiting and HR community for his low-brow sense of humor, colorful language, and yet his approachability and willingness to have conversations about his work and his thoughts on business and marketing strategy.

Recently, he fell out of love with his work and decided to move on.

At this point, you may be wondering “What does this have to do with me? This guy’s a marketer; I’m a recruiting professional!” I promise – there is a good point to all of this.

Falling out of love with one’s work is common. We’ve all had days where we’ve sworn that if we get on the phone with one more rude person or if one more client tries to cheap out on paying a fee, we’re through. Of course, few are the time when we actually follow through on those threats. But that thought is still lingering in the back of our minds – “Is this all really worth it?”

William Tincup’s story struck me because he detailed the reasons he decided to throw in the towel. He stopped believing in the outsourced marketing services business model. He was frustrated with the double standards applied to his efforts vs. in-house marketers’ efforts. He became annoyed that, as an external service provider, his status was constantly being threatened by these ridiculous standards. And the final straw for him, as he states:

“…the realization that over the course of 10 years in the game I might of [sic] been told “thank you” seven or eight times.  I (read: my firm) changed lives, changed destinies, built lasting brands, created market share, created real value, got people promoted, etc, etc. Yeah, I know – payment for services rendered was my thanks.  Yeah, well, that wasn’t enough.”

I would be very surprised if just about every person reading this article hasn’t struggled with at least one of these issues at some point during your professional recruiting career. Who hasn’t felt like the red-headed stepchild at least once when working with a difficult client? Who hasn’t been held to some crazy standards as an external recruiter that an internal employee would never be held to? And who hasn’t wished that once, just once, someone would thank them for all of the amazing talent they’ve helped shepherd in to an organization?

When you really fall out of love with your work, how do you know when it’s time to say “Enough!” and leave before you become bitter? Is it just a bad case of the Mondays, or is this a recurring gut feeling that just will not go away? How do you get past the rut and fall back in love with what you do? Weigh in with your thoughts in the comments below. Sharing your experience might just save someone from calling it quits!