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The Fordyce Letter

Straight Talk for the Recruiting Profession


Articles tagged 'leadership'

Entrepreneurship, For Managers

Have You Earned the Right to Lead?



TeamLead

Ten Deeply Destructive Mistakes That Suggest the Answer Is No (and How to Stop Making Them)

Editor’s note: John Hamm explains in his new book, Unusually Excellent: The Necessary Nine Skills Required for the Practice of Great Leadership, why your employees may not see you as a leader — and what you can do to capture their hearts and minds. As recruiting business owners, the “business owner” part is the most important, because it’s the core ownership fundamentals that allow you to make decisions, often difficult ones, that make your recruiting efforts fruitful. Among these are good leadership skills. Management and leadership are often intermingled in people’s minds, and good managers SHOULD be good leaders.

I hope you will read about these mistakes that are excerpted here from Hamm’s book, and think about where your own strengths and weaknesses are. Leading a team or a company isn’t easy, often requires hard choices, and isn’t for the faint of heart. But as you well know — the risk is worth the reward of being your own boss and calling the shots.

There are people in every organization you know whose titles indicate they are leaders. Often, and unfortunately, their employees beg to differ. Oh, they don’t say it directly, not to the boss’s face, anyway. They say it with their ho-hum performance, their games of avoidance, their dearth of enthusiasm. Leaders — real leaders who have mastered their craft — don’t preside over such lackluster followers. If reading this makes you squirm with recognition, you may have a problem lurking.

You’re really just masquerading. You haven’t yet earned the right to lead. 

Business, Editor's Corner, Entrepreneurship

Overconfidence and Business Success



I have confidence

Recently, an article by Kimberly Weisul called Why It’s Okay to Have a Delusional CEO ran on BNET.com. This article brought research conducted by Timothy Simcoe of Boston University’s School of Management and Alberto Galasso of the University of Toronto on how companies run by overconfident CEOs were more successful.

To start, let’s take a look at two strikingly different definitions of “overconfident”:

  • From WordNet: certitude: total certainty or greater certainty than circumstances warrant.
  • From Wiktionary: presumptuous, cocksure, rude and disrespectful.

Since a great deal of our readership are CEOs, Presidents, Managing Partners, and business owners, this article brings up some interesting characteristics that are certainly applicable to the Fordyce community.

Business

Recruiting, Redemption, and American Economic Viability



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“We would like to live as we once did but history will not permit it.” –John F Kennedy

I was instantly impressed by the tone. By the anger and edgy urban feel. The tag line gave me shivers as the Super Bowl’s “Imported From Detroit” spot knocked me out — an up front, in your face blast from the Motor City. The message? Absolutely gorgeous and ice cold simple. We Are Back. Yes indeed! I too love the smell of napalm in the morning.

Being a boy who loves cars, I have always been a fan of Detroit and made reference to it very specifically in Employment Rage. Case in point: Quoting from a special report in Time magazine, October 5, 2009: “By any quantifiable standard, the city is on life support. Detroit’s treasury is $300 million short of the funds needed to provide the barest municipal services … The murder rate is soaring, and 7 out of 10 remain unsolved …the unemployment rate is 28.9 percent. That’s worth spelling out: twenty-eight point nine percent.” Clearly, as goes the car industry, so goes Detroit.

We have lived through a grisly two years. The causalities have been monumental and the casualties have been deep. Homes, careers, dreams, and marriages — gone. Enough. Enough of what has been because the past is a bucket of ashes.

The time has come to focus on what will be. To find a new sense of pride and a new sense of purpose and a new sense of hope for all we can do to create a vibrant and durable American economy.

For Managers, TFL archives

Effective Leadership and Performance Optimization, Part 2: Developing a Culture of Performance



Henry Ford

Recruiting is a tough business; an activity oriented phone- and Internet-based business where statistics indicate that nine out of ten new recruits don’t survive their first calendar year. It’s also one of the only businesses where the product can tell you “no.” Add to these inherent challenges the fact that research shows the average US worker wastes 26% of their day on socializing and personal Internet use (Malachowski, 2005), which is probably closer to 40% now that social media has taken over with Facebook and Twitter. The ability for a manager to develop a strong culture of performance is extremely difficult, if not outright impossible.

Some organizations manage to do this despite the challenges. How do they do it? How do they grow aggressively and reach 50-100 employees while others struggle to hire and keep a few productive ones? The answer: successful owners and managers develop a strong culture of performance.

For Managers, TFL archives

Double Play – Effective Leadership and Performance Optimization, Part 1: Getting Your Team to Own Their Performance



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When things wind down past mid-season in baseball, separating the teams in the pennant race from other teams is not a difficult task. It seems year after year the same teams are vying for the top and showing strong performances, as many others are struggling to remain competitive.

With hopes long gone of any chance of a winning season, what happens to the team’s morale? How frustrating for the owners who spend millions on key talent, for team managers who spend countless hours coaching, and for players who have given the game their heart and soul. Do they continue with a great attitude, knowing their ultimate goal will not be achieved, or do they accept the situation and go through the motions of playing out another average season of effort and performance?

The real question is what do the successful team managers do that give them more wins consistently while many managers struggle to keep their teams alive with mediocre results year after year? Can’t we ask the same of our industry? Why do some offices see recruiting performance success and enjoy strong growth and profitability on a consistent basis year after year while others just struggle to survive in any economy? Like a professional baseball team that can never get the right formula to consistently be in the pennant race in the middle of the season let alone the end of the season — the problem ultimately lies in ownership and accountability.

Editor's Corner, Entrepreneurship

Being A Good Leader In Tough Times



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A CEO’s job is never an easy one. Whether in good times or bad, a successful CEO must remain a good leader for his or her employees and the company as a whole. This is not a position for the faint of heart because it requires long hours and quite often tough decision-making. Last week, I was privileged to have been invited to the Western Washington University Business Forum here in Bellingham to hear the CEO of Haggan, Inc., Jim Donald, address some of these issues. The luncheon is an annual gathering of some of the business leaders in the community and is designed to help build links between the university and the private sector to generate financial support for student scholarships at the university.

Social Media, The Business of Recruiting

Podcast: Greg Savage, Part 2



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Yesterday, we posted Part 1 of the podcast with Greg Savage, where Savage shared with us about his new role with Firebrand Talent Search as well as Aquent’s decision to refocus its business on temp, contract, freelance, and temp-to-perm placement. Today, we bring you Part 2 of this podcast, with Savage sharing his thoughts on social media’s role in the future of recruitment. Three takeaway points from this talk:

  • Social media will be part of the future of recruiting. Embrace it.
  • Personal branding will be important for recruiters to establish themselves as experts in their field.
  • It is still critical to establish direct connections (as with a phone call) with candidates to build relationships.
Interviews, The Business of Recruiting

Podcast: Greg Savage, Founder of Firebrand Talent Search



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Last week, I had the pleasure of speaking with Greg Savage of Firebrand Talent Search. Savage, who resides in Sydney, Australia, is formerly the International CEO of Aquent, which recently refocused its business on temp, contract, freelance, and temp-to-perm placement. Its permanent placement business was rebranded under the Firebrand name and is being headed by several former executives from Aquent, including Savage. In part 1 of this podcast, Savage talks about Aquent’s decision to focus on temp placement and his decision to lead the new permanent placement business with Firebrand. He also shares some valuable information on his experience leading and guiding offices across the world – from managing diverse cultures to understanding common principles of recruiting that are standard no matter the location.

Click on the podcast player below to listen to part 1 of the conversation with Savage. Additionally, you can connect with him via:

Industry News

William C. Yoh Named Chairman of the American Staffing Association



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Today at Staffing World 2010 in Las Vegas, NV, William C. Yoh, Chairman of Yoh, a provider of talent and outsourcing services, and Chief Customer Officer of Day & Zimmermann, a nationally recognized provider of industrial, defense, and workforce solutions for government and commercial customers, was named Chairman of the American Staffing Association’s (ASA) Board of Directors.

The Business of Recruiting

Experts vs. Thought Leaders



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Scott Ginsberg, AKA the Nametag Guy, is a well-known author and speaker. He started wearing a nametag 24/7 as an experiment in creating more ‘warm’ encounters with others back in November, 2000, and hasn’t missed a day since then. In fact, he even had his nametag tattooed on his chest. Scott writes about business networking, being approachable, how to make a name for yourself, and has been dubbed “The Authority on Approachability.” In 2008, he was voted as St. Louis’s “Young Entrepreneur of the Year,” by The St. Louis Small Business Monthly. (he lives in St. Louis) Most importantly, he is a straight-shooter and he talks about some topics that most other people wouldn’t touch because they’re afraid of offending someone.

Scott Ginsberg is one of my favorite writers. In fact, he recently sent me an autographed copy of his book, Stick Yourself Out There, pretty much because I ‘fan-girled’ all over him. I’m in the process of reading it now and will happily share my book review with anyone who is interested once I’ve completed it.

Ginsberg wrote an article yesterday called 10 Strategies Stop Acting Like an Expert and Start Being a Thought Leader. This is a topic that keeps coming up in recruiting circles and I felt it would be a great discussion topic here. Scott’s thoughts on experts:

“With the right tools, the right resources and the right strategy, pretty much anyone in the world could position herself an expert (on anything!) in about a month. Which brings me to my thesis: Experts are morons.