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The Fordyce Letter

Straight Talk for the Recruiting Profession


Articles tagged 'consultant'

Jeff's On Call!

Jeff’s On Call!: No Payment for Consultant Hires



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This week’s inquiry comes from Floyd Prescott:

Jeff,

Over the years, I have learned much from viewing your column with bemused detachment, observing the predicaments “less savvy” recruiters have gotten themselves into through slipshod practices with unsavory clients. With 15 years of industry experience, I assumed I had seen everything and had the bases covered. Never had a client who refused to pay, until now. Your outstanding expertise is badly needed here and now.

My formerly best client of 13+ years with 60 some placements has hired a candidate I showed them as a consultant for about 6 months and has stated they don’t owe me any compensation for his services since no permanent placement occurred. I am working on finding a permanent replacement which I may or may not be able to do and they feel that fee, if earned again, should suffice for both. I have argued that would be two separate events to no avail. I have some suspicion that they are using this chump, who agreed to work at a monthly rate based on the full time base they originally offered him (half what he previously earned) before determining he could not sell his property and relo, and then plan to discard him when the project is done and declare the search over, owing me nothing. They are paying for his weekly travel and he seems happy with the arrangement so far. Both parties have talked about making him permanent but the relo situation does not seem resolvable in this real estate market. The client has said they will (conveniently?) not consider a long-term commuting scenario.

I do not have a current signed agreement and have operated on a handshake since 2000. I do have a signed agreement from 1998 when I was with another firm that says any employment results in a fee (which has always been my understanding going forward from there). I know I have been an idiot but they have always had searches that I work on contingency and they have always paid my 30 percent fee. I did not anticipate this situation arising.

There is other money on the table here that would be resolved in a few months. Client has shown some marginal behavior in the past but has overall been reasonable. They are highly respected in the community. I would consider declaring “Broken Arrow” and calling in artillery and air strikes on my position if it makes sense and forgo future business as I have a hard time giving them a pass on this.

You advice greatly appreciated.

Regards,

Floyd

Business, Entrepreneurship

Coaching or Consulting?



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A realization came to me one day that I spent a noticeable amount of time coaching people, even long after I placed them. A few years ago I decided to make it official and put some real credentials to it in order to expand my professional offerings. Now, I work with individuals and companies all over North America on leadership development, organizational planning and development, efficiency strategies, and sales growth.

Whenever I start with a new group wanting to increase their efficiency to boost their sales, I get a lot of the same questions from the business managers and owners:

  • How can I get more productivity with the same people?
  • How can you turn bad habits into good ones?
  • Can you get Suzie Q to pick up the phone and make a decent marketing call?
  • Where can I get some higher margin business?
  • Can you get Tom Jones to work normal hours again? He’s been here a long time and comes and goes as he pleases because he’s the top producer.
  • Where can I find a rainmaker without a non-compete?
  • What do you think of my pay plan?

The answers to these questions are clearly not that easy or simple, and they vary widely based upon location, industry focus, line of business, available technology, and most importantly, the management philosophy of the company.

The solutions to all of these require a hard look at the infrastructure and process flow of the organization coupled with an introspective analysis of how they got into these patterns in the first place.

Relationships, Weigh In!

“Vendor”-Client Relationships



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Our goal is to move beyond ‘vendor’ status to become trusted advisors and consultants with our client companies. So – how do we get past scenarios like the ones outlined in this video?

How many of you have ever encountered situations like these? Clients essentially asking you to work for free, or wanting to ‘test out’ your services with a promise to pay next time, or even haggling your fee to an unacceptable low. Forming strategic relationships does require some negotiation, but this must happen on both sides of the table. Sustainable relationships involve both parties benefiting (known in nature as a symbiotic relationship), not just one (known in nature as a parasitic relationship).

How have you or your company gotten past these types of scenarios? Share your thoughts in the comments below.

Uncategorized

Michael Gionta – Big Biller, Recruiting Trainer, Consultant



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Michael Gionta opened his firm, The Hudson Group, in early 1990. Between 1990 and 1996 Michael cashed-in $1 million as a billing manager. Frustrated, and wanting more, he drastically changed his approach to both the client and candidate side of the business. The result?

Michael cashed in over $5.6 million between late 1996 and the end of 2001, when he came off a desk. During that time, he ranked as a top 10 billing manager three times in the Management Recruiters International system, ranking as high as second in 2000 with cash in on his desk in excess of $2 million. In 2001, Michael made the strategic decision to grow his firm instead of developing his individual recruiting practice. Training his team on the techniques that launched him, he developed an office that ranks in the top 3% of MRI offices. He was ranked the eleventh fastest growing IT search firm in the country.

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Scott Love – RecruitingMastery.com – trainer/consultant



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Scott Love improves recruiter performance by getting them to think at a higher level and showing them a step-by-step system that anyone can duplicate.

Over 2,000 search firms and staffing agencies have invested in his training tools, seminars and consulting. Visit his website for free videos, training tools and articles at www.recruitingmastery.com. Scott is a graduate of the U S Naval Academy at Annapolis, Maryland, and is a tournament-winning poker player. He lives in Asheville, North Carolina, with his seven year old son and a very hyper dog named Honey Bear, who thinks she is a cat.