If you rarely get a same day call back from a candidate or a client, it’s not you. Less than 5% of recruiters report getting their calls returned the same day.
Count yourself lucky is you get your calls returned at all. One survey by a messaging service said only 33% even listen to messages from business contacts. From numbers they don’t recognize, a mere 18% will listen.
That doesn’t mean they bother to return them. Some surveys of cold-call response rates found that one-in-twenty messages will get a response. The longer the message, the lower that response rate goes. Improving the call back percentage, even by only a few points, can make a big difference in client acquisition. Improving both the number of calls in which you actually speak with a live person, as well as improving the percentage of call backs is the key part of Jim Domanski’s session at the upcoming Fordyce Forum.