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The Fordyce Letter

Straight Talk for the Recruiting Profession


Social Media

Industry News, Social Media, Technology

LinkedIn Adds A Recommendation Feature



Previous look
New LinkedIn Recruiter

New LinkedIn Recruiter

Sporting a new look and with some new features — including a recommendation engine that ‘learns’ the kind of people a recruiter most want — LinkedIn Recruiter is getting an official relaunch this morning.

The redesign itself is an updating the classic LinkedIn Recruiter look to make it more consistent with the LinkedIn homepage redesign that was introduced last fall.

Parker Barril, Linkedin’s Talent Solutions head of product, unveiled the fresh, new LinkedIn Recruiter at a live and webcast user event — ConnectIn – in San Francisco. As he put it, “the consumerization of the enterprise,” the trend toward making products and services easier to use, “is influencing a new generation of products.”

How-To, Social Media

Why You Need To Include Google+ In Your Recruiting Strategy



google-plus-logo

The Importance of Google+ as a Tool for Recruitment Agencies

As a recruiter, you may be well versed in social media and its relation to your work and matching clients with jobs. LinkedIn generally is the first source for recruiters when it comes to establishing client links. If you have put off learning more about Google+, then it may be time to dive into Google’s world. You may soon find this social tool as your priority source for recruiting and looking for the best minds in the business.

Broaden Your Network

According to Google’s own blog, this social media network serves 500 million members, of which 235 million use the platform’s various social tools by way of searching for others and giving a “+1” to items in the news stream. This is the network’s version of a Facebook “like,” but it also carries the heft of showing up on Google searches. With this high volume of traffic and exploration among its members, it makes sense to start creating your own “circles,” the account network on Google+.

Social Media

LinkedIn Profiles: Puffery Or Outright Fraud?



Scott Thompson was forced out of Yahoo after his resume embellishment was discovered.

Scott Thompson was forced out of Yahoo after his resume embellishment was discovered.

There’s been an unsettling trend in business over the last decade or so to make every member of the workforce appear and feel just as important as the president or CEO. Receptionists are now the “Director of First Impressions,” while our janitors became “Custodial Engineers.”

Now I truly have all the respect in the world for the hardworking people who hold these challenging and important positions but let’s keep it real — directors and engineers they are not. Not surprisingly, this phenomenon of rebranding, and exaggerating basic functions has now spilled over to the average resume and, in particular, on LinkedIn profiles.

I do not mean to disparage LinkedIn; in fact, my company uses it a lot. But there are flaws in the system that both hiring companies and job seekers need to be aware of.  At the core, there simply seems to be no methodology in place for monitoring accuracy, and frankly, with almost 200 million subscribers, maybe that’s just not realistic.

Industry News, Social Media

Reports Says Facebook is Preparing to Launch A Jobs Service



Facebook logo

You likely heard by now that according to Dow Jones Newswires, Facebook will be launching its own jobs board as soon as August. While details about the planned move are sketchy at this point, it is believed that the board would incorporate listings from third-party providers that currently service Facebook-based brand pages.

While this may not be the big, disruptive splash into the employment space that many had hoped for, as one talent acquisition manager told me, “This is definitely a big deal.”

The third-party companies involved in the launch are rumored to include names that should be familiar with anyone who has used Facebook for job postings: BranchOut, Jobvite, and Work4Labs. None of the companies would publicly comment on the matter.

Industry News, Social Media

Monster Gets More Social Adding “Friends” To Its Listings



Monster logo

Monster took another step last week in its drive to become more social adding a “friends” connection to the thousands of listings on its jobs board.

Almost a year after launching BeKnown, its Facebook-based business network and competitor to BranchOut, Monster is now enabling its network members to see who they know at companies offering jobs on Monster.com.

It works just as you expect: Job seekers searching Monster are invited to “See who you know.” A click pops up a list of their BeKnown connections who work at the company. Those not already on BeKnown get an invitation to join, needing only a Facebook login.

This is not likely to be a significant benefit to search firms or 3rd party recruiters. Typically, these searches are confidential, and rarely are they posted to the general interest commercial boards, anyway. However, it’s clearly an effort by Monster to be more competitive with BranchOut and LinkedIn. 

Industry News, Social Media

How Techies Use Social Media And How That Can Help You



social media illustration

There seems to be this overarching assumption that the way the general populace uses social media is the same way that technical talent will use social media. And while that might be true on a larger scale (for example, social networks as a whole are gaining more members and more professional members at the same time), is it really true on a more tactical and operational level?

The folks over at GlobalSpec put out a report recently on the “industrial use” of social networks. And while the report is geared more towards marketers and sales professionals, there’s much in the report for recruiters. First, let’s touch on LinkedIn. 

Industry News, Social Media

LinkedIn Adding Features, Touting Early “Pipeline” Success



LinkedInTalent Pipeline

LinkedIn is introducing something it calls “Targeted Updates” and “Follower Statistics” with a select group of early release partners, kind of like it tested the “Pipeline” product with a charter group.

First, let’s talk Pipeline. Talent Pipeline

That’s the LinkedIn product for “CRM” — sometimes considered “candidate relationship management” in the recruiting field. We talked to some of the charter members of the testing group. Johanna Danaher and Pfizer, for example, are heavy LinkedIn users and Pipeline testers, and like that it’s more customizable than applicant tracking systems tend to be.

Red Hat is pretty bullish on Pipeline. Red Hat’s L.J. Brock likes the fact that the company’s using a system for CRM that is already so ingrained in its recruiters’ daily lives. He’s noticing some of the things we’ve all noticed or heard: for example, that emails sent via LinkedIn have proliferated, so it can be tougher to get people to open and respond to them. And that some people have more skeletal profiles, but that those people — more passive, less likely to spend time updating LinkedIn — tend to be some of the better Red Hat candidates.

Jim Schnyder headed up Pepsi’s rollout of Pipeline, and has worked LinkedIn on improvements to the product. He says it’s a “game-changer” and writes:

Here’s an example of how I foresee using this tool in future. Let’s say I routinely recruit accountants in the Boulder, Colorado area. I can run a targeted search using the Linked Recruiter technology to get to that population. Separately, I can network outside of LinkedIn using any of my other favorite sources, gather leads in an excel template, and upload them to Talent Pipeline. Many of them will already have LinkedIn profiles, and the system will automatically match them. Others won’t, and that’s OK; LinkedIn will create a record that lives in my system only (not on the public LinkedIn platform).

As time goes by, I can return to this pool, keep in touch with them, and when I’m hiring another CPA in the Boulder area nine months from now, I know exactly where to start. I can filter within that group and selectively send out messages, more or less tapping them on the shoulder to see if they’re interested or know of someone … I can imagine this same technology being used to help us set up all sorts of similar talent pools – drawing on graduating classes from targeted business schools/colleges, for example, and other populations that can be hard to keep in touch with as they change jobs, locations and even names.

The New Tools

Products called “Follower Statistics” and “Targeted Updates” are another addition that LinkedIn is testing out right now. LinkedIn has been doing some research on users that use the follow company feature (a product that has been around for a year and a half). From the user’s perspective, the ability to follow a company is fairly straight forward. You can choose to receive updates when the company posts a new job or when people add or drop the company from their LinkedIn profile. You could also subscribe to any status updates that the company posts.

For the company being followed though, there was little in the way of advantages for this feature. Companies could get a list of people who are following them but there was really no rhyme or reason to how the list is presented (and for those with large followings — like IBM with over 600,000 followers — the list is virtually useless).

Targeted updates is a step forward in using the follow company feature for the company’s benefit. The new feature can help dissect the list of people following a company (similar to the way people searching on LinkedIn can be targeted) and allow recruiters to send specific updates to those people. That means instead of a company posting a status update to everyone following them with a new job focused on EMEA marketing based in London, you could simply reduce your list down to those who may best fit that profile and send it to them specifically. And with follower statistics, companies will be able to track the effectiveness of campaigns to build followers and reach out to people using this feature.

All of this seems focused on giving companies incentive to build followers the same way a company might use a Facebook fan page or a company-specific Twitter account. LinkedIn is banking on the fact that better targeting, messaging, and analytics will differentiate it enough from other social media possibilities.

Early test companies of both these new tools include L’Oreal, Starbucks, Expedia, CH2M Hill, and SAIC.

Industry News, Social Media

Newspaper Help-Wanteds: All But Gone



Newspaper employment revenue 2011

Remember when you spent Mondays fielding calls prompted by your help-wanted ad  in the Sunday paper?

It wasn’t that long ago — not even a dozen years ago — that newspapers were where  recruitment dollars went. In 2000, the watershed year for newspaper employment advertising, the take came to nearly $9 billion, and some newspapers — the Dallas Morning News and the (San Jose) Mercury News in particular — had Sunday jobs  sections  larger than today’s entire editions.

Last year, according to the Newspaper Association of America, employment advertising revenue was $743.4 million, far below the combined $1.1 billion in North American revenue of industry leaders CareerBuilder and Monster. The last time newspaper employment revenue was so low was in 1977 when it totaled $589.4 million. In today’s dollars, that would be $2.2 billion.

Social Media

Too Good for Job Boards? Try Using Them in Tandem With LinkedIn



Neil Lebovits

I cannot believe how many of my clients/followers tell me that they don’t or won’t use job boards because their clients either won’t pay for job board candidates or don’t want to see job board candidates. Many tell me with a gleeful condescension that they simply “don’t do the boards.”

All of you should be using job boards.

Why should you make this a key part of your strategy? Isn’t LinkedIn enough?

Social Media, Technology

Klout and Recruitment



Klout-logo

For years employers have been screening candidates based on content on social networking websites. Candidates using poor judgment online may be screened out of the process.  Now employers and recruiters are turning to social media to aid in the selection of knowledgeable and well-connected employees.

Klout measures an individual’s influence across social media entities, such as Twitter.  Data under consideration are network size, amount of content generated, and volume of interaction. That data is processed to produce a Klout score ranging from 1 to 100.  The higher the score, presumably the higher the individual’s social media influence.  Klout scores are categorized into measures, including “True Reach” (size of engaged audience), “Amplification Probability” (rate of action taken on message, such as retweets), and “Network Score” (value of a person’s engaged audience).