Welcome to The Fordyce Letter:

The Fordyce Letter

Straight Talk for the Recruiting Profession


Motivation

For Managers, Motivation

With A Performance Contract They Fire Themselves



Results-free

Results-freeFor managers, there is one thing worse than hiring the wrong person and that is to keep that individual employed with their agency long after the collective experience dictates they should be terminated. Yet, in almost every case, managers will admit they have difficulty with making termination decisions.

From my many years of experience in working with managers in hundreds of staffing firms on both a national and international basis, I have concluded that the primary reasons for this apparent lack of decisive action include one or more of the following:

Motivation, Viewpoint

Corporate or Agency: Which Is the Right Career Choice For You



Choices

Choices“Agency recruiting gets in your blood and it’s tough to shake.”  I’d heard that phrase many times — and it’s true. I went from recruiting at a large agency, to a large corporate company, and now back again to the agency world, working for a specialized recruitment firm. From my experience in both corporate and agency recruiting, I’ve gained some helpful insight on the pros and cons of each, as well as the questions you’d want to ask yourself if you’re considering either. Let’s get started!

Agency Recruiting

Prior to transitioning to the corporate world, I had only known the agency side of recruiting. What did I like about it? I loved the fast-paced nature, as well as the ability to choose your clients and manage relationships. I liked the compensation upside and pay-for-performance culture. It was clear that you were making a positive, significant impact on people’s lives.

Ask Barb, Motivation

Need More Balance? Discuss it With the Boss



Ask Barb

Dear Barb:

I’ve been a big biller for most of my career. I just returned from maternity leave and I find I don’t want to put in the effort or hours it takes to become a top producer. I tried to explain this to my manager, but he is convinced I’m just sleep-deprived and will return to being his #1 producer this year. It’s not going to happen, my priorities have changed and my husband earns great money, so I don’t need to earn what I’ve earned in the past.

I don’t want to quit, but I’d rather work for someone who is not pressuring me on a daily basis to produce numbers I feel are unreasonable considering I have a four-month-old daughter. My co-workers even feel my manager is out of line. I know you were a single mom and would really value your advice.

Judy C.
New York, NY
Motivation

Lessons From a Taxi Driver



taxis in line-free-stuartmiles

taxis in line-free-stuartmilesI recently attended a healthcare conference in Seattle. These sessions always yield the opportunity to meet with interesting and accomplished people, some new and some known. And the quest to enhance my knowledge of the industry is always fulfilled.

But the classroom I describe next was unlike any other I have experienced.

Anyone who travels frequently ends up in the back seat of too many taxis and limos. I usually try to engage the friendlier drivers in conversation as a way to pass my taxi time; I encounter all types.

How-To, Motivation

If All You Do Is Think You Should Be Doing Better, You Won’t



RecruiterU

When I was 16 years old I came home from a particularly hard day’s work at Burger King where I commanded a wage of $3.35 per hour. (Yeah, minimum wage.) My very loving and supportive mother asked me how my day was and I remember answering, “It was long, difficult and hot…  I should be making A LOT more to do this job!” I was expecting a supportive hug, a “Keep it up honey, they’ll recognize your worth.”… Something like that.

My mother’s response floored me; I’ll never forget it. She said in a pretty terse tone, “NO you shouldn’t! You DON’T KNOW ANYTHING YET!”

Wow! I felt the blood drain from my face and felt very humbled and a bit humiliated, honestly.

As Tim Russert wrote, “The older I get the smarter my father  seems to get.” Substitute ‘mother’ in that sentence and that is how I feel now. You

Motivation

Your Problems May be Opportunities In Disguise



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Standing on the football field in the fall of 2011, hours before a Baltimore Ravens game against the Pittsburgh Steelers, I reached out to shake the hand of former NBC Sports President Dick Ebersol and introduced myself.

“Nice to meet you. I’m Gerry Sandusky.

He snatched his hand back, a flinch reflex as if my hand were on fire. Before I could say, “Gerry with a G, no relation to the former Penn State coach,” Ebersol had disappeared into a nearby crowd of people, a safe distance from the awkwardness caused by the sound of my name, an identical sounding name as a convicted child molester. Problem.

Motivation

The 9 Elements of Resiliency and 6 Steps to Building It



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make it happen training - free milesEditor’s note: These tips are excerpted from The TRACOM Group’s workbook, “Developing a Resilient Mindset.” 

Filter — How you filter information and interpret the world.

  • Personal Responsibility is the belief that successes or failures at work are determined by one’s own talents and motivations as opposed to external forces such as luck or good timing. Those who are high in personal responsibility believe they control their own destiny and attribute events to their own traits. Rather than relying on external factors such as luck to achieve objectives, they look inward to their own talents and motivations and attempt to exert control over situations.
Motivation

12 Tips to Crank Up Your Self-Motivation



Yes You Can-free

Yes You Can-freeCan you imagine your life as you want it to be? Great!

Are you stalled in getting there? Take heart — you have it within you to succeed. These 12 tips will help.

1. Wake up with an attitude of appreciation. Why? Because you woke up! Asked “How are you today?” your answer should be “fantastic, excellent or great.” G.R.E.A.T. stands for Getting Really Excited About Today. You are excited because you woke up — you can see, hear, walk, tal Today could be your last day. Why not make it the greatest day of your life?

How-To, Motivation

Embrace Your Inner Rookie and Win



Novice button-free

Novice button-freeRookies are just awesome. Their innocence and energy for an office is infectious, and they do the things which the tenured forgot made them successful. Yet with all their mistakes and silly questions, they still bill. They bill because they follow the system. They follow the system because they do not know any better. It just has to make you smile.

A while back I had a rookie brag he had verbal approval for terms with a  former client of the office. This company had a change in HR back in 2009, which at that time issued cancellation notices on all existing service agreements and issued new service agreements that included a reduction in fee, a longer guarantee period, and a money back guarantee. We went back to all of our hiring managers, elicited their help to no avail, and finally walked away.

For Managers, Motivation

Improve Commitment by Understanding the Personal Nature of Motivation



hiring right 6

Note: This is the sixth article in a series on decreasing turnover and increasing profits. In the previous articles Terry discussed turnover  (High Turnover Is NOT Just Part of the Business), who to hire (What It Takes to Attract and Hire Recruiting Winners), setting expectations,  training (Your Onboarding Should Not Be Like A Box of Chocolates), standards (When You Set Standards and Manage to Them, Everyone Knows Where They Stand), and performance based training (Performance Base Your Training For Early Success).

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Decreasing turnover and increasing profits are a result of attracting, hiring, training, and retaining a productive staff that can effectively work together. However, an important factor that contributes to this is your understanding of the nature of personal motivation. This understanding is critical to achieving a realistic picture of your personal operating/management style, and it is equally important in determining “who” to hire, and “how” to train and manage them once they are on board with your firm.

Personal motivation is just that, it is personal. Therefore, in order to understand it, you must understand the person. As a starting point consider the findings of a longitudinal study by the National Science Foundation. This study concluded that:

The key to having employees who are both satisfied and productive is motivation, that is, arousing and maintaining the will to work effectively, having employees who are effective not because they are coerced but because they are committed.