Welcome to The Fordyce Letter:

The Fordyce Letter

Straight Talk for the Recruiting Profession


Interviews

Fees, Interviews

I “FIRED” My Candidate…and Still Closed $27k



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Last month, I “fired” a candidate during the interview/offer process, and I am 100% convinced the only reason I still earned the fee was because… (are you listening?) I emotionally “checked out” of the torment and refocused my efforts on the things in my business I could control, which were sourcing and recruiting candidates for other searches on which my firm was engaged. After nearly fourteen years as a third-party recruiter, I have learned a thing or two about candidate or client control… IT DOES NOT EXIST!

Interviews, Relationships

Your Job Search Toolkit — A Resume Template and User’s Guide



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Editor’s note: as recruiting professionals, it is important for us to know as much as possible about the candidate side of the recruitment process so we can do our own jobs effectively. I feel that this article from Susan San Martin provides a few good tips from the written perspective of a recruiter offering resume construction resources to job seekers.

I am an executive recruiter . . . a retained recruiter . . . meaning that companies partner with me to identify and secure talent for key positions within their organizations. My expertise is search within the Communications and Marketing disciplines. Prior to executive search, I spent my career rising through the ranks of various Communications and Marketing roles; this is what I know and it was a very natural segue for me. 

Interviews, Weigh In!

Fun Friday: Bizarre Interview Questions



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Do you have clients who ask crazy questions when interviewing your candidates? Here’s a link to a post highlighting some of the most bizarre questions companies have asked job-seekers, 15 Ridiculously Hard Job Interview Questions From Top Employers Like Google, Goldman Sachs. Below are my personal favorites –

  • “What do wood and alcohol have in common?” (asked at Guardsmark for a Staff Writer position)
  • “How are M&M’s made?” (asked at US Bank for a Leadership Program Development position)
  • “If you were shrunk to the size of a pencil and put in a blender, how would you get out?” (asked at Goldman Sachs for an Analyst position)
  • “Rate yourself on a scale of 1 to 10 how weird you are.” (asked by Capital One for an Operations Analyst position)
Interviews

Fun Friday: The First Job Interview



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Leave it to the BBC to do a sketch on caveman job interviews. I guess even back then, candidates embellished their experience!

Have a great weekend everyone!

Interviews, The Business of Recruiting

Podcast: Greg Savage, Founder of Firebrand Talent Search



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Last week, I had the pleasure of speaking with Greg Savage of Firebrand Talent Search. Savage, who resides in Sydney, Australia, is formerly the International CEO of Aquent, which recently refocused its business on temp, contract, freelance, and temp-to-perm placement. Its permanent placement business was rebranded under the Firebrand name and is being headed by several former executives from Aquent, including Savage. In part 1 of this podcast, Savage talks about Aquent’s decision to focus on temp placement and his decision to lead the new permanent placement business with Firebrand. He also shares some valuable information on his experience leading and guiding offices across the world – from managing diverse cultures to understanding common principles of recruiting that are standard no matter the location.

Click on the podcast player below to listen to part 1 of the conversation with Savage. Additionally, you can connect with him via:

Interviews

Fun Friday: College Recruiting



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There are some skills that should really be formally taught in college!

Dilbert.com

Interviews

Fun Friday: Monty Python Job Interview



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Have you ever had a candidate share an interview experience with a hiring manager like this?

Happy Friday, everyone!

Interviews, Weigh In!

Fun Friday: Interviews Gone Wrong



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Anyone who’s been around this business long enough has some really great stories to share about candidates who had…shall we say, interesting…interviews with clients. For example:

  • A candidate was posed the question, “When your workload is heavy and you are overwhelmed, how do you handle the stress?” Her response: “I run in the bathroom and cry.”
  • A candidate threw up on the interviewer’s desk and then immediately started asking questions about the job, like nothing had happened.
  • An over-the-top enthusiastic candidate for a copywriting position high-fived someone on the hiring manager’s team after hearing that the team member just got engaged. He talked about how terrible his boss was for a good 20 minutes. He said he felt like he was already working with them. And then he left something behind so that he could come back and get it. He called wondering when he could come back, and they observed him prepping in the parking lot.
  • A candiate for a highly visible administrative assistant position was asked, “What is it that attracts you to this job the most?’ Without hesitation, she replied, “My mother thinks this will be the right job for me.”
  • A recruiting agency owner had a candidate in the final interview stages. He pretty much had the job. He was invited to interview with a couple of people who would become peers as last step in the process. One would-be peer asked the candidate to demonstrate to them his work ethic and drive, to which he replied, “You can just strap a saddle on my a** and ride me!” Apparently, he was hoping to show what a workhorse he is.

Of course, we all like to believe that these types of situations would never happen with our candidates because we thoroughly prep them on interview etiquette and any possible questions they may be asked. Nevertheless – they do happen from time to time!

Do you have a crazy story of an interview gone wrong? Share it in the comments below!

Interviews

Prepping Candidates and Taming Hiring Managers



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Most candidates — even high-level executives — need to be prepped before the interview. The reason for this is obvious: they all think they’re great interviewees. Most aren’t. Making matters worse, the hiring managers they’ll be meeting think they’re endowed with some special instinct that allows them to accurately assess candidate competency. Most aren’t.

Since I don’t like to present great candidates who get inadvertently excluded for dumb reasons, I need to prep both my hiring manager clients and my candidates to increase the likelihood the candidates are appropriately and accurately evaluated. This way I don’t have to do searches over again and rely on luck to make placements.

To be taken seriously on this point I had to write a book: Hire With Your Head. Basically it describes a process on how to get hiring managers and candidates on the same page. From the hiring manager’s perspective, it’s describing the work as a series of performance objectives required for on-the-job success. (I refer to these as performance profiles.) From the candidate’s perspective, it’s having them describe a comparable accomplishment for each performance objective. For example, let’s assume the job required the new product marketing manager to develop and launch 25 new iPad apps over the course of the next year. During the interview you’d ask the candidate to describe in detail some comparable product-marketing-related accomplishment. I suggest spending 10-15 minutes getting lots of details for each accomplishment. (Here’s my one-question interview article I wrote for ERE in 2001 on how to do this.) These performance objectives can be split among the hiring team; then, during the collective debrief, the team can rank the candidate on how well the accomplishments compare.

At least that’s the theory. In the field other things happen to mess up this plan.

Interviews, Weigh In!

When Should Salary Be Discussed?



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In a recent discussion, an unemployed job-seeker shared that she had been on five interviews and was certain that she wasn’t offered a few positions because the salaries they were offering were lower than what she was making at her previous job. She had concluded that the companies were most likely wary of hiring her at a lower wage, for fear that she might leave for a higher paying position once the economy improved. Frustrated, she asked for help on how to approach the delicate topic of compensation for future opportunities.

There were responses coming from all kinds of perspectives for this inquiry:

  • “Remember that salary requirements should never be spoken about in first interviews (provided you know that there will be a 2nd or 3rd round of interviews). Unless the employer brings it up in the first interview, don’t bring it up.”
  • “Start by being honest with yourself, why are you taking a step back? Are you going to bolt when something better comes along. You need to research the position you are applying for and tell them that you are aware of the difference in salary. You need to look at the role and state honestly why you want it and what you could do for them.”
  • “Generally candidates try to deflect discussions about salary and benefits until they have been offered the job and persuaded the interviewers that they are ideal candidate for the job. Smart candidates will do everything to avoid answering direct questions about salary and benefits. Try to bring him back to the parameters which he is looking for and put emphasis on your your suitability for this job.”

This is a tricky topic these days with lots of job-seekers putting themselves up for positions that are a level or two below them simply because they need to make ends meet. There is always the possibility that these candidates will cut and run once things improve, but this is also a very real situation that doesn’t seem to have any one agreed-upon answer.

There are really two issues here: interviewing for positions that are a notch or two below one’s current level, and discussing salary during the interview process. Would you send a candidate to interview for a position that was below his or her current level? How do you advise your candidates on when to discuss salary? Weigh in with your thoughts below.