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The Fordyce Letter

Straight Talk for the Recruiting Profession


Industry News

Industry News, Social Media

LinkedIn Adding Features, Touting Early “Pipeline” Success



LinkedInTalent Pipeline

LinkedIn is introducing something it calls “Targeted Updates” and “Follower Statistics” with a select group of early release partners, kind of like it tested the “Pipeline” product with a charter group.

First, let’s talk Pipeline. Talent Pipeline

That’s the LinkedIn product for “CRM” — sometimes considered “candidate relationship management” in the recruiting field. We talked to some of the charter members of the testing group. Johanna Danaher and Pfizer, for example, are heavy LinkedIn users and Pipeline testers, and like that it’s more customizable than applicant tracking systems tend to be.

Red Hat is pretty bullish on Pipeline. Red Hat’s L.J. Brock likes the fact that the company’s using a system for CRM that is already so ingrained in its recruiters’ daily lives. He’s noticing some of the things we’ve all noticed or heard: for example, that emails sent via LinkedIn have proliferated, so it can be tougher to get people to open and respond to them. And that some people have more skeletal profiles, but that those people — more passive, less likely to spend time updating LinkedIn — tend to be some of the better Red Hat candidates.

Jim Schnyder headed up Pepsi’s rollout of Pipeline, and has worked LinkedIn on improvements to the product. He says it’s a “game-changer” and writes:

Here’s an example of how I foresee using this tool in future. Let’s say I routinely recruit accountants in the Boulder, Colorado area. I can run a targeted search using the Linked Recruiter technology to get to that population. Separately, I can network outside of LinkedIn using any of my other favorite sources, gather leads in an excel template, and upload them to Talent Pipeline. Many of them will already have LinkedIn profiles, and the system will automatically match them. Others won’t, and that’s OK; LinkedIn will create a record that lives in my system only (not on the public LinkedIn platform).

As time goes by, I can return to this pool, keep in touch with them, and when I’m hiring another CPA in the Boulder area nine months from now, I know exactly where to start. I can filter within that group and selectively send out messages, more or less tapping them on the shoulder to see if they’re interested or know of someone … I can imagine this same technology being used to help us set up all sorts of similar talent pools – drawing on graduating classes from targeted business schools/colleges, for example, and other populations that can be hard to keep in touch with as they change jobs, locations and even names.

The New Tools

Products called “Follower Statistics” and “Targeted Updates” are another addition that LinkedIn is testing out right now. LinkedIn has been doing some research on users that use the follow company feature (a product that has been around for a year and a half). From the user’s perspective, the ability to follow a company is fairly straight forward. You can choose to receive updates when the company posts a new job or when people add or drop the company from their LinkedIn profile. You could also subscribe to any status updates that the company posts.

For the company being followed though, there was little in the way of advantages for this feature. Companies could get a list of people who are following them but there was really no rhyme or reason to how the list is presented (and for those with large followings — like IBM with over 600,000 followers — the list is virtually useless).

Targeted updates is a step forward in using the follow company feature for the company’s benefit. The new feature can help dissect the list of people following a company (similar to the way people searching on LinkedIn can be targeted) and allow recruiters to send specific updates to those people. That means instead of a company posting a status update to everyone following them with a new job focused on EMEA marketing based in London, you could simply reduce your list down to those who may best fit that profile and send it to them specifically. And with follower statistics, companies will be able to track the effectiveness of campaigns to build followers and reach out to people using this feature.

All of this seems focused on giving companies incentive to build followers the same way a company might use a Facebook fan page or a company-specific Twitter account. LinkedIn is banking on the fact that better targeting, messaging, and analytics will differentiate it enough from other social media possibilities.

Early test companies of both these new tools include L’Oreal, Starbucks, Expedia, CH2M Hill, and SAIC.

Industry News

Manpower Starting Big South Dakota Gig



Mt Rushmore

While it recruits on Facebook and on its own career site, the Mount Rushmore state is also turning to Clint Brown and a team of seven dedicated Manpower recruiters tasked with luring out-of-staters to take jobs going unfilled.

“South Dakota never really took part in the recession,” says Brown, a permanent placement specialist for a Manpower division. He attributes that to a relatively stable agriculture and manufacturing sector, as well as a business-friendly climate including no state income taxes, a right-to-work policy, and other business-friendly incentives.

In a nutshell what’s happening is that Manpower is helping South Dakota encourage people to move and take open jobs. Manpower, handling more of the staffing and the blue-collar part of the job, and its Experis division, handling more of the permanent placement part, will work together to fill around 1,000 jobs.

According to a special site the state set up, employers can use the Manpower contract to recruit at a pretty low rate. Fees, assuming jobs are unfilled for 30 days (so locals have a shot at the positions), are “$3,000 per placement for employees with a base salary under $40,000 annually and $5,100 per placement for employees with a base salary of $40,000 to $80,000 annually.”

The state pays half the fee, so we’re talking about a $1,500 or $2,550 fee for a hiring company. Brown says this is intended to make it palatable for a business to pay relocation fees for a potential employee, since the recruiting costs otherwise will be fairly low.

Recruiters interested in an arrangement where they’d help fill a job and split the fee with Manpower can contact its Sioux Falls office.

Industry News, Staffing

What the Monthly Jobs Numbers Mean For Search, Staffing, 3rd Party Firms



us-bureau-of-labor-statistics-logo

Friday morning the government reported that in March, the U.S. economy added only 120,000 new jobs. That was a surprise to economists and labor analysts, nearly all of whom were expecting the number to be over 200,000.

It was particularly bad news, considering public confidence in the recovery has only recently begun to approach the level of February 2011, when it reached its highest point since the Great Recession began. CEO confidence, also as measured by The Conference Board, soared this last quarter by 14 points, signaling an improvement in business outlook.

So the March job growth numbers — the lowest in five months — may be read as a sign the recovery is sputtering. If consumers react by tightening their discretionary buying, it can trigger a downward spiral.

Cautious employers can be forgiven if they react as if the Labor Department report were an omen. Last year, in the first four months, the economy added 913,000 jobs, with each month larger than the previous. In May, growth fell off a cliff when 54,000 new jobs were created. It was five months before new job creation broke 100K.

Industry News, The Business of Recruiting

There’s a Monster For Sale In New York



Monster logo

Saying, “At a certain price, anything’s for sale,” Monster CEO and Board Chairman Sal Iannuzzi unequivocally confirmed today that the job board or pieces of it could be sold off in the coming months.

Not just any deal will be accepted, he said in interviews conducted at the company’s Innovation Day demonstrations in New York City. “It would have to be compelling and it would have to make sense to Monster as a whole. This is not just about raising money.”

The buyer is less important, Iannuzzi implied, telling Bloomberg, “We’re agnostic as to what type of acquirer it is.

“The real issue is we know we have value, and we know we can go around and look for opportunities to get that.”

Industry News, Social Media

Newspaper Help-Wanteds: All But Gone



Newspaper employment revenue 2011

Remember when you spent Mondays fielding calls prompted by your help-wanted ad  in the Sunday paper?

It wasn’t that long ago — not even a dozen years ago — that newspapers were where  recruitment dollars went. In 2000, the watershed year for newspaper employment advertising, the take came to nearly $9 billion, and some newspapers — the Dallas Morning News and the (San Jose) Mercury News in particular — had Sunday jobs  sections  larger than today’s entire editions.

Last year, according to the Newspaper Association of America, employment advertising revenue was $743.4 million, far below the combined $1.1 billion in North American revenue of industry leaders CareerBuilder and Monster. The last time newspaper employment revenue was so low was in 1977 when it totaled $589.4 million. In today’s dollars, that would be $2.2 billion.

Business, Industry News

Employment Services Help Fuel 3rd Month Of Big Job Gains



BLS logo

Temporary workers and agency hiring helped drive a big part of February’s 227,000 new jobs, according to the report out this morning from the Bureau of Labor Statistics.

It’s the third consecutive month of job increases over 200,000, and the numbers exceeded what most economists were expecting. The unemployment rate remained at 8.3%, which is what economists expected.

Surveys conducted before the numbers were released this morning showed economists forecasting somewhere between about 210,000 and 220,000 new jobs last month. Few individual economists expected as strong a showing as this for a month of 29 days.

Business, Business Development, For Managers, Industry News

Source Of Hire Survey Suggests New Business Directions



Source of hire chart

America’s largest companies are still turning to third party agencies for help with their difficult to fill jobs at about the same rate they have for the last few years.

A recent source of hire survey by the CareerXroads consultancy found 2.8% of all external hires last year came from third party recruiters. That’s down from 2010, but it’s still a marked improvement from the worst of the recession.

Indeed, third party agency use ebbs and flows with economic conditions, as the accompanying chart of large employer data shows. Over the long term, however, the downward trend in the use of contingent recruiters is clearly evident.

In 1997, the Employment Management Association found that 10.4% of hires were attributed to contingent recruitment firms. Search firms sourced another 2.1%. Three years later, the association found 6.8% of hires coming from agencies and 1.6% from executive search.

What changed? Part of the explanation is that Internet usage exploded during that time. In the 1997 survey only 2.1% of hires were sourced from the Internet. In the 2000 report, the EMA found 27.4% of hiring was being done online.

Despite that meteoric rise in online sourcing, it would be wrong to say the Internet is entirely responsible for reductions in the use of third party recruiters. More probably, as many HR leaders have reported, large employers have bolstered their in-house recruiting programs, diminishing the need to go outside.

This in-sourcing hits at exactly the sweet spot for third party recruiters — earners in the upper payscales, but not executive level, and the harder-to-fill critical jobs. As more attention has been focused on talent management, the largest employers — the ones that participate in the CareerXroads annual survey — have put ever more emphasis on developing their own pipelines to ensure a steady stream of candidates-in-waiting.

Certainly, the thesis is reasonable, however, the data on source of hire nationally, over time, just isn’t strong enough to draw firm conclusions. For instance, the EMA surveys polled a far different group of employers than did CareerXroads. For data purists then, it’s not quite as bad as apples to pineapples, but more like comparing different types of apples.

Still, the CareerXroads data alone shows a general decline in third party hires among the survey participants. Furthermore, 54.3% of the employers said all of their full time hiring is done with in-house recruiters.

What this suggests is that to grow a business, agency owners aren’t looking to the biggest companies, but at those more in the mid-range. Employers with a modest recruiting staff, or with generalists filling multiple roles, are the most likely to need the help of outside recruiting professionals when critical openings arise.

The Association of Executive Search Consultants 2011 recruitment survey found companies most likely to turn to contingent recruiters to fill jobs in the $100k-$200k range. “Overall respondents saw strengths in contingency recruiting,” the survey notes, “when timelines were limited and cost was an issue.”

What kind of company does that describe, if not mid-sized firms and smaller companies with specialty jobs?

Industry News

Jobs Report: U.S. Adds 243,000 Jobs, Unemployment Rate Drops Again



us-bureau-of-labor-statistics-logo

Strike up the band. Break out the confetti. The market’s going to love this. The U.S. unemployment rate dropped to 8.3 percent and non-farm jobs grew by 243,000 in January.

This morning’s monthly report from the U.S. Department of Labor blasted through even the most optimistic of expectations. The jobs gain would have been the largest since May 2010, except that the Labor Department’s data group adjusted 2011′s jobs numbers. Now, only March (+246,000) and April (+251,000) had stronger numbers.

January is the second consecutive month to beat estimates. Economists predicted anywhere from MarketWatch’s tepid 121,000 to the more optimistic 182,000 in the Bloomberg survey. None of the widely reported surveys saw a decline in the unemployment rate.

Indeed, the unemployment rate, which has been declining very slowly since hitting a peak of 10.1 percent in late 2009, is now at the lowest point since February 2009. The government report also put the number of unemployed at 12.8 million. A year ago it was at 13.9 million.

While governments continued to cut jobs — federal jobs were cut by 6,000 and local government cut 11,000 positions — the private sector added 257,000. This was more than 50 percent higher than the ADP estimate earlier in the week.

Industry News

ADP Report: 170k New Private Jobs In January



ADP-Employment-report

HR services company ADP says the U.S. added 170,000 private sector jobs in January, providing more evidence that while the economy isn’t backsliding, it also isn’t advancing.

Indeed the January number came in below the average of 182,000, which is what economists in a Bloomberg survey were expecting. A Dow Jones Newswires survey however put the number right at 170,000.

The ADP report also adjusted down the December numbers from the initial 325,000 to 292,000.  Nearly all the January gain, says ADP, came from companies with fewer than 500 workers, and all but 18,000 of the new jobs were in the service sector. Manufacturing added 10,000 workers during the month.

A year ago, ADP said 190,000 private sector jobs were created in January.

Industry News

This Time, the Growth in Temps May Be Here to Stay



unemployment numbers

“Unemployment is expected to remain above 8 percent for the next four years.” That gloomy assessment of the U.S. economy from FedEx Chief Economist Gene Huang is echoed in any number of reports and economic predictions.

“Most predictions,” says an economic analysis by the Society for Human Resource Management, “are less optimistic now than they were when 2011 began.”

What especially worries economists is whether the slow job growth is due to employer cautiousness — in which case growth will accelerate when economic confidence returns — or whether it is structural, meaning some jobs have been permanently eliminated, much the way automation obsoleted elevator operators.

“It is a fair bet that aggregate demand remains the main problem while pockets of skills mismatches persist, despite the high number of job seekers,” says the SHRM analysis.