Last year I talked to you at the Fordyce Forum and when I explained my issues to you, you had suggested that I improve the prep I was conducting, with both my candidates and clients. I’ve tried to do that but candidates don’t call me to get prepped and my clients don’t think they need to be prepped.
How do you force people to do something that is good for them, but they just don’t realize it. Also, when I was prepping a guy the other day, he gave a really stupid reason for leaving a job. When I told him not to say that, he got upset with me. He felt the new employer should know the truth and if they didn’t like it than maybe this isn’t the right company for him.
I liked your advice, but I’m having a tough time getting cooperation here.
Kathy M., Dallas, TX
You don’t want to use the word prep with either your candidates or clients. They must understand the benefit to them, if they are going to give you their valuable time. To get their cooperation, you need to change your approach. You can’t force anyone to do something they don’t want to do. I don’t believe in client or candidate control. A more effective approach is to develop candidate rapport based on trust.