I’m the first one to skip the lines at the airport and leverage technology in my search practice. I love the new video tools available today to conduct interviews with candidates. I wrote about this a couple of months ago and it’s really help drive our productivity through the roof – all good. I strongly believe this sort of technology will greatly improve the service and overall quality of placing great talent in the months and years ahead.

But…while video is important when vetting candidates – I also believe it’s time for us search professionals to leave the comforts of our offices, remove our headsets, board a plane and take a trip to visit our clients. You heard me – get out there. Spend a few bucks and do a customer road show. The search business has seen significant changes in the past two years and many in our profession threw in the towel and opted for a steady more predictable income while others decided to remain in the jungle a bit longer. I, for one am glad I made the decision to ride out the storm. Business is much better this year over 2008 and 2009 and we have a chance to really build serious momentum as we wind down Q4 and set our sights on 2011. I, like many of us, have not laid eyes on some of my clients for a while as I held back on expenses and tightly managed cash flow. That needs to change …and it will. It’s time.