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The Fordyce Letter

Straight Talk for the Recruiting Profession


Dan Erwin, PhD

Dan Erwin, PhD, is a specialist in executive development and performance improvement. For over 30 years he has coached nearly 500 officers, executives, and managers from Fortune 100 and 500 companies, as well as professionals in medicine, law, consulting, and architecture. Building upon contemporary neuroscience, organizational behavior, and 50 years of personal experience, Dan customizes development programs for client executives and their teams. He blogs regularly at www.danerwin.com.

Articles by Dan Erwin, PhD

For Managers, Relationships

Client Relationships: Why Some Succeed and Others Don’t

by on May 18, 2011


DanErwin

In virtually all professional service organizations, clients are the key to success. More and more service professionals understand that  strong, face-to-face-client communication is the antidote to escalating commoditization pressures and the intense competition of the New Economy.

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