Welcome to The Fordyce Letter:

The Fordyce Letter

Straight Talk for the Recruiting Profession


Entrepreneurship, The Business of Recruiting

The Ups and Downs of Recruiting Entrepreneurism – Part 1: Critical Choices



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As recruiters, we are entrepreneurs. Even for those of us who are employees, we are still entrepreneurs. Since our industry is incentivized, we get paid on what we produce: close more deals, make more money. This is what entrepreneurs do. And as self motivated people, we have a huge tendency to always be optimistic as to where and when the next deal is coming from. The ‘what if’s, ‘maybe’s, ‘should have’s, ‘could have’s, and being so close to the deal are the bane of every good entrepreneur’s existence. Even if you disagree that you are this way, I openly admit that I am. Even my wife has been programmed to ask me about the activity level of my staff and myself every few days. And, of course, I am always optimistic. Aren’t most of you?

This, however, is where the problem begins because being an eternal optimist has a way of playing with your head and emotions and ultimately gets in the way of making smart and sound judgments about your business. It certainly has for me, especially since the middle of 2008.This is where the paradox, or dilemma, begins and actually ends for me.

Jeff's On Call!

Jeff’s On Call!: MIA Sourcing Partner



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This post’s inquiry comes from Michael Sayles:

“Dear Jeff,

As a longtime subscriber of The Fordyce Letter and great fan of your Placements and The Law column, I thought I would ask for your opinion on an issue that I am experiencing. As other search firms may have had this same problem, I was hoping you might provide your thoughts on “Jeff On Call!” Here’s the issue:

I was referred to a sourcing organization through a friend whose opinion I value. The contract was signed, the fee paid and two resumes (off target) were received. That was the extent of my contact with this firm. Many unanswered e-mails and calls later I am beginning to think that I need a new approach. Your thoughts would be appreciated.

Again, thank you for your trusted and valued writing.

Mike”

Hi Mike,

Thanks for writing and your most gracious comments about TFL and the PTL column!  It’s so gratifying to hear that we’ve been helping to keep you ahead of the curve.  That’s our job.

The problem with the sourcing arrangement you mentioned is the same problem that exists anywhere in the placement process where compensation is tied to effort rather than results.  Successful deals vary from split fees (usually 50-50 between a candidate recruiter and a client recruiter anywhere in cyberspace) to a small incentive for lead generation by a part-time researcher.  But the common denominator is money in exchange for production.

Entrepreneurship, The Business of Recruiting

The Hidden Gems of Today’s Job Market



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I am an Executive Recruiter with 29 years of experience dealing with the ups and downs, the cycles – if you will, of the “American Economy”. But for the past year, or so, when I tell my parents that I have an abundance of employment (search) opportunities to fill, they are consistently surprised. Despite their extremely well-informed and educated business perspective, they assume that “no one is hiring’. The reality from an experienced, hard-driving headhunter’s point of view is that the truly valuable, hard-to-find asset in today’s job market is the qualified and well adjusted candidate.

Yes, it’s one thing for me to identify, recruit, and woo well-credentialed candidates to the interview table, but it’s a far more challenging task to persuade those gainfully employed prospects to actually change jobs in a risk adverse economy. Here is what this “hidden” job market is all about.

Editor's Corner

While in Washington, D.C…



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Good morning, recruiters. I will be in Washington, D.C. this week overseeing the SourceCon conference for Fordyce’s sister publication, SourceCon.com. The event is being held at the International Spy Museum in the Chinatown area. I know there are several of you who live and/or work in the D.C. area, and since I have opted to spend a couple extra days in the city, I would love to spend some time with you if you’re available.

One of the things I really enjoy about this new role as Editor is the fact that I get to have interesting conversations with smart people. When I am presented with the chance to have those conversations in person, that makes it even better!

If you live or work in Washington, D.C., please contact me and let’s get together. Please email me at amybeth@fordyceletter.com and let me know if you’ve got some time on Thursday (9/30) to meet – I would especially love to see your offices!

I am really looking forward to meeting some of you!

Interviews

Fun Friday: Monty Python Job Interview



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Have you ever had a candidate share an interview experience with a hiring manager like this?

Happy Friday, everyone!

Social Media

Social Media + Legal Reality & Perspective = Caution for Recruiters



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As search professionals and recruiters, we are learning more about the benefits of leveraging social media and integrating it as a trusted recruiting tool in identifying talent for our clients. It should be a critical component to sourcing combined with other proven methods. After all, our clients and candidates use it and so should we. I see social networking becoming more of a key component to recruiting as we can reach out to more people using social networks. It is also critical that we understand the powerful opportunity it presents for corporations to engage in real-time dialogue with customers, stakeholders, and candidates, and use it similarly with our clients as well.

Using social networks can give us a competitive edge in identifying and engaging the best candidates available, however, these sourcing options also bring potential legal pitfalls that we need to be aware of. For example, what happens when a candidate has revealed protected information via their social profiles?

Editor's Corner

Oh, Those Unethical Recruiters!



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Recently, I read a discussion where people were sharing accounts of what they deemed unethical practices of third-party recruiters whom they had encountered. Just a few of the examples given included:

  • Beefing up salaries to include the maximum possible bonus that almost no one is capable of achieving.
  • Advertising non-existing jobs to build up a resume database.
  • Blasting jobs in LinkedIn groups and other online communities.
  • Recruiting candidates from current or former clients.
  • Requiring candidates to pay for their services.
  • “Doctoring” candidates’ resumes to make them more suitable for a position.
  • Sending a candidate on an interview as a “slot-filler” when they don’t really have a shot at the job.

(reminder: these were examples given by real people & are simply their opinions)

There are two schools of thought here:

Editor's Corner

A Letter to the Editor



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The following letter was sent to the Editor by regular Fordyce contributor, Steve Finkel, in reference to an article by Jim Domanski from the September Fordyce Letter print issue titled The War Against Voice Mail – Part I: 11 Sure-Fire Ways to Get Past Voice Mail and Reach More Decision Makers:

Dear Amybeth,

I would like to compliment you – and quite obviously the author – for the exceptional cover article in the last issue of The Fordyce Letter (“The War Against Voicemail”, by Jim Domanski).

Our industry is sufficiently different from all others that practitioners should mainly rely upon the best industry-specific training to enhance production.  Nevertheless, there is no doubt that in some areas effective business-to-business techniques transition to our industry exceedingly well. Mr. Domanski’s article on voicemail is a good example of this.

TFL readers might also be interested in a book on a similar subject entitled “I’ll Get Back To You!  156 Ways to Get People to Return Your Call” by noted sales author Robert Shook and public relations expert Eric Yaverbaum.  This book may be out of print at this time, but a glance at Amazon would reveal quite a number of used copies available.  I would venture to say that there is no one in our industry who can read this exceptional book and not benefit significantly.

Again, my compliments on an exceptional article by Mr. Domanski.  There is much to be learned in some areas from non-industry authorities and this is a good example of that fact.

Most cordially,

Steve Finkel
Professional Search Seminars
St. Louis, Missouri

If you have a letter for the Editor, please email it to amybeth@fordyceletter.com

Jeff's On Call!

Jeff’s On Call!: Cease and Desist



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This post’s inquiry comes from Coy Fite:

“Jeff,

What should one say and do if a mad target company’s attorney (a company you’re recruiting from) calls or corresponds that you should “cease and desist”… not call their employees? A company could take legal action, I assume.

We’ve gotten similar calls in years past, and may again in the near future. I want to know how to respond if and when it happens. And how might one defend oneself in this situation?

I appreciate your help. Your advice has been helpful over the years…I still have copies of a couple of your books from 25-30 years ago and have enjoyed your articles in the Fordyce Letter for years.

Regards,

Coy Fite”

Hi Coy,

…and we appreciate hearing from such a long-standing member of the Fordyce family! So glad you’ve benefited from our help, and now we can help many more.

Irate employers have been trying to stop recruiters from sourcing ever since the first recruiter sourced. Fear and anger are counterproductive responses.

Let’s script a reply. (No, it’s not “You’re either a client or a source!”):

Closing, The Business of Recruiting

Fun Friday: World’s Worst Recruiter



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While I wouldn’t say this guy is the absolute worst, he does have a few bad habits I’m sure you wouldn’t want to see in your recruiters!