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In Barclays Settlement, Is Client Relationship Preserved?


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The British bank Barclays has agreed to settle a lawsuit with Singapore-based recruiter Pagoda Partners for allegedly failing to pay for a banker it hired from Merrill Lynch. Financial terms were not disclosed.

John Koh, a managing director at WMRC Pte. in Singapore, a finance industry recruitment firm, said it is “always better to settle than pursue the legal route with big clients” because “relationships matter a lot in this industry and it’s wiser to try and preserve them.”

But does this always matter, especially if a recruiting firm has (allegedly) missed out on its fee? While it seems doubtful that Barclays is likely to use Pagoda again, or perhaps vice-versa, what do you think will happen?

Would you have settled in a similar scenario in order to avoid burned bridges in our relationship-intense industry?

Elaine Rigoli has nearly 15 years of experience managing content and community for various B2B and consumer websites. Elaine has written thousands of business and technology articles and has been quoted in The Wall Street Journal and eWeek, among other publications.