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The Fordyce Letter

Straight Talk for the Recruiting Profession


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Why Cold Calling is Imperative to Your Success, Part 2



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Cold Calling From Scratch

So you like the idea of finding the candidate you need through cold calling — but what happens when you don’t have a starting point for your cold call?

Let’s say that you’re recruiting for a job within an industry or location that isn’t familiar to you. In this situation, you’re competing against other recruiters that have an advantage. They know the job, the industry, the location and the people. What can you do when you’re at this kind of disadvantage to give yourself a running chance? Cold call. Even with all of this information, your competition is less likely to use the cold call to source.

Where do I start?

As always, research is the starting point for any cold calling expedition.

LinkedIn is a great source of information and can help you identify some targets. Begin by searching for companies within a 50 mile radius of where your client is located. You can sort by industry and even company size if those are important factors in your particular search. Using these filters may exclude some improperly categorized (but usable) results, so your mileage may vary. Experiment with different variables to see if it nets any different results. Of course, don’t just rely upon LinkedIn. Spoke, ZoomInfo, Manta and other information aggregates are also rich sources of information. In addition, you can research potential target companies through local business directories such as offered through a local Chamber of Commerce chapter.

In addition to researching companies, you can research potential groups or organizations that may help lead you to your candidate. This approach is a bit more complex and long term and probably best suited for developing a talent pool, not a quick hire. If you decide to join a group or organization, don’t be the pink elephant in the room. Participate and engage with the members and stick to the content of the group. Establish trust and get to know the group members before plowing into your sales pitch that they aren’t ready to hear.

Remember, recruiting isn’t just a strategy, it’s an art. You must have strong social ability, strong search ability and strong sensibility – or this will just be a miserable waste of time. However, if you cultivate your groups and relationships properly, they can be a valuable source of talent.

Ok, I’ve done my research. What’s next?


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The New World of Social Media Recruiting, Part 2



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Yesterday’s part 1 of this series detailed the right mix of marketing, PR, and social media for recruiters today.

Now we continue with the right ways to build your social media brand.

6 Steps to Build Your Social Media Brand

  1. Secure your vanity name on all social media sites. As mentioned earlier, the “Big Three” are LinkedIn, Twitter, and Facebook. For a full list, Google: [Social Media Websites]. Do this quickly, before another obtains your name. If your name is gone, a nickname or pseudonym could work. Choose your “handle” with your audience in mind.
  2. Write a professional bio. You might have two bios (short and long), but include your accomplishments, a professional photo “avatar,” and contact info. When writing your bio, think about your unique background and a broad audience. For help, review others’ bios and/or Google: [How to Write a Professional Bio].
  3. Learn how the social media sites work. Each has their own how-to page and lingo. Visit the sites. Observe, listen, and watch what others do and how they’re interacting. If a friend or colleague is an active user, ask for help. You might also Google: [How to Use Social Media Sites].
  4. Build your networks. On LinkedIn, send “Please join my professional network.” On Facebook, send “Be my friend” messages. On Twitter, follow people who seem interesting to you. Many will follow back.
  5. Join the conversation. Post what’s going on in your life. You might find something interesting or have something in common (work life, travel, food, sports, politics, etc.) Post a comment or respond. Engage others by asking questions. For example, “Do you …?” or “How do you …?”
  6. Link your networks. Most sites have areas to connect other sites. This enables “networking leverage.” By connecting your full network, you will maximize your reach and build your brand further.

An Investment in Time

Social media takes an investment in time, like building relationships with clients, candidates, and industry partners. Remember the two parts: “social” and “media.” Both should be integral to your marketing strategy and incorporated into daily/weekly activities.

Keep in mind the 5 Es of Social Media:

  • Enlighten
  • Educate
  • Entertain
  • Empower
  • Engage

When used effectively, social media, marketing, and PR can be very powerful in building your brand and your recruiting business. All increase your name as an expert in your field: people find you; business flows to you; and your revenue increases.

Finally, you can create and manage your own brand.

It’s been said that LinkedIn is like going to the office, Facebook is like going home, and Twitter is like going to the bar. Hope to see you at the party!

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The New World of Social Media Recruiting, Part 1



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We live in exciting times. Remember the mid ‘90s, when the Internet was growing exponentially? It opened up the world with speed of communication and spread of information.

The Internet continues to transform the way people live and how businesses operate, including ours — search and recruiting. Now we manage databases and use new tools to efficiently prospect, manage relationships, and deliver for our clients and candidates.

After the Internet boom, media stories were written about what would be the next “big thing.”

Well, we have two big things happening now, in my view. The first is about energy. We can’t live without it and must find new sources of clean energy to satisfy increasing demand while protecting the environment. This is a topic for other experts.

But the “big thing” in recruiting and staffing is Social Media, and how it will increasingly change the way we do business.

Businesses are in the midst of great transformation. All centers around information: how to find it, manage it, and communicate it effectively.

We in recruiting are at the epicenter.

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AESC Partners with MinorityMBAs.com



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MinorityMBAs.com, an online career community that serves over 5,000 MBA job seekers, has partnered with the Association of Executive Search Consultants.

As a part of the relationship, MinorityMBAs.com will offer candidate-sourcing support to AESC members searching for diverse senior managers and executives, and participate in AESC events. BlueSteps.com, the online career management service run by the AESC for senior executives, will also be promoted through MinorityMBAs.com.

Finding and presenting diverse candidates is “a priority of every search consultant and an integral part of the retained search process,” according to Peter Felix, AESC president.

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Spark & Hustle with Tory Johnson



Tory Johnson

The Fordyce Letter recently chatted with Tory Johnson about her Spark & Hustle conference, scheduled for July 29-31 in Atlanta.

As the CEO of Women For Hire and Workplace Contributor on ABC’s Good Morning America, she has a significant following among career management professionals. She is offering Fordyce Letter readers who may need help turning their ideas into cash a discount to attend (use code FORDYCE to save $200; leave a note that you’ve registered so she can flag it for her staff and she can include you in the after-hours get-togethers).

Tell me more about the agenda and “inner circle” of experts. Also, is this designed mostly for female business owners?

While the contents of the three-day conference would apply equally to men and women, our market is primarily women. Don’t get me wrong, we love men — and they’re welcome to register to attend — but truthfully it’s largely a women’s event by default!

The core focus of the agenda is turning passion and potential into PROFIT. The current and aspiring small business owners and solopreneurs I meet are generally really good at what they do. Where they fall short is how to SELL their services. How to PROMOTE their businesses. How to EXPAND their platforms. This isn’t an event to come discover your passion. Our attendees will arrive knowing exactly what their passion is—that is their SPARK. And they’ll leave having gained the tools and tactics for turning that passion to profit—that’s the HUSTLE part! It’s all about making money right now.

Readers of The Fordyce Letter are motivated by becoming or maintaining their status as “Big Billers”; along those lines, what tactics do you teach at these events to MAKE MONEY NOW?

That’s my kind of crowd!

In no particular order, attendees will learn how to build their digital identities, how to overcome sales objections, how to write compelling copy that sells without being sleazy, how to generate media coverage that’s for profit not just for vanity, how to form complementary alliances, how to generate multiple revenue streams to enhance the core business, and so much more. All of these things can be put to work Monday morning after the event.

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Never Negotiate Perm Fees Again!



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In conjunction with RecruitersConnection, I’ll be conducting a free one-hour webinar tomorrow (Wednesday, May 26) on perm fee negotiations. It is scheduled for 1:30pm-2:30pm Eastern.

You have probably seen this in your free training, but this will be live! So join us to refresh what you know, or to ask questions or share with your team. This fast-paced session will bring you back to the basics — let’s face it, everyone in the industry is often faced with having to lower their fees or go head-to-head with free resources, such as job boards and ads.

If you hear, “Your fees are too high,” or “We are going to see what we can get for free first,” this session can save your desk.

The method can be implemented on your very first call after this session; the concept lies in getting back to the point of understanding what the word contingency means and how you can better sell this to the client. In essence, you can never be overpriced when it will always be the customer who will decide if they want to pay the price. The best part about this technique is that you don’t have to change the things that have worked for you in the past.

Be sure to register here.

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Consider All the Options



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Almost daily I receive calls and emails from owners, managers, and recruiters who are interested in learning how to build exclusive, engagement fee, and/ or retained relationships with their clients.

Often, they are confused about these options and not aware they can provide more than one option without being in conflict with their overall business objectives.

To help bring clarity, consider the following:

Recruiters basically have four options, or variations thereof, from which to choose when considering how to meet the needs of their clients.

Each of the options has certain advantages as well as disadvantages.

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Foul Language, Body Piercings, Cologne, Oh My!



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Ever had a candidate who needed significant amounts of pre-interview prep? What’s the worst experience you have had? Have you ever heard about one of your candidates arriving at the interview with inappropriate attire or questionable style choices? How did you handle it?

Check out this “humorous” training video from Assured Healthcare of Gurnee, Illinois, made to assist new candidates to the healthcare professional staffing industry. After all, “foul language and swearing have no place” in interviews!

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How to Spot Hiring Authorities With Higher Priorities, Part 2



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Yesterday in part one I discussed the first three ways to know if your “hiring authority” is hiring — and an authority at all.

Today we discuss the final three ways:

4. The Weakling
Most recruiters take the inflated term “hiring authority” literally. This causes them to forget, completely, that they’re literally “consultants.”

Middle-management supervisors are undoubtedly among the most emotionally fragile people in the working world. Their “authority” is constantly questioned from above, below, and even from lateral supervisors.

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In Barclays Settlement, Is Client Relationship Preserved?



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The British bank Barclays has agreed to settle a lawsuit with Singapore-based recruiter Pagoda Partners for allegedly failing to pay for a banker it hired from Merrill Lynch. Financial terms were not disclosed.

John Koh, a managing director at WMRC Pte. in Singapore, a finance industry recruitment firm, said it is “always better to settle than pursue the legal route with big clients” because “relationships matter a lot in this industry and it’s wiser to try and preserve them.”

But does this always matter, especially if a recruiting firm has (allegedly) missed out on its fee? While it seems doubtful that Barclays is likely to use Pagoda again, or perhaps vice-versa, what do you think will happen?

Would you have settled in a similar scenario in order to avoid burned bridges in our relationship-intense industry?