SmartSearch Online by APS In my quest to keep The Fordyce Letter subscribers as up to date as possible regarding ATS solutions, I am happy to review SmartSearch Online this month, one I have reviewed in the past but not for a couple of years. Many changes and revisions have occurred since my last review for [...]
Archive for October 2006
(In the following personal melodrama, the names and places have been changed to protect the innocent—and guilty!) One of the beauties of working a desk as a trainer is that you get to practice what you preach. The following started with an assignment I was given by a recruiting company that I do work for [...]
Right for the Job? The Six Types of “Deck Hands” … and How to Use Them
October 1st, 2006
Before you find yourself in an SOS situation, check out Richard Warner’s All Hands on Deck. He explains how to get out of HR Hell and hire the right person for the job! It happens all too often. You meet with a great candidate for that job opening, he nails the interview, and you hire him [...]
To get people to do what we want them to do, we need to give a clear understanding about how we work and ensure that the client and candidate are willing to comply. Then we ask questions throughout the process to make sure that everything is on track. Such questions include “Has anything changed since [...]
Do you believe that you’ve reached your full potential as a recruiter? As a business owner? As a person? Are these questions that you even ask yourself? Recruiting can be a very rewarding profession, both personally and financially. However, there are a lot of obstacles and pitfalls that have to be overcome and dealt with, [...]
I hear it all the time. Recruiters ask, “What is the one thing I can do to hit it big?” Managers say, “Can a hopeless wannabe transform into a superstar?” Like rubbing the jeweled bottle and waiting for a genie to pop out we hope someone, or something, will grant our wishes. But recruiters are lucky. Because in [...]
Q. My Top Producer has been with me for over six years. Her work habits are progressively getting worse, and now her negative attitude is adversely affecting my newer recruiters who are showing promise. How do I handle my top producer? Shirley P – San Antonio, TX A. This is never an easy scenario for an [...]
A reader in a recent Fordyce Letter indicated that he has high staff turnover as a result of new recruiters lacking an appropriate work ethic, and inquired as to what can be done to identify this critical quality. He has put his finger on the key ingredient for success in our business. Regardless of other [...]
Picture this. A Trainer comes to your city and conducts a one-day training seminar and 100 Recruiters attend. In that seminar the Trainer shares a number of scripts and rebuttals that are both creative and technically sound. As most of those in attendance had never heard these scripts before, they eagerly write them down and [...]
Placement is an individual, one-on-one, one-at-a-time activity. There’s nothing else in the world of work more personal than hiring or changing jobs. Recruiters are one-on-one people, too. They’re entrepreneurial types who are really CEO’s of their own “profit centers” — their desks. In the past, it made no difference how many desks you had. “Personal production” [...]
Several decades ago, I managed an office for a major franchise. It was owned by an absentee franchisee who only came to the office to pester me once a week or so. I had anywhere from 8 to 10 desks at any one time and each had their own area of specialty. Some predated my [...]
Scripts can feel overly constrictive and robotic if you become attached to them but as a point of reference and starting point they can be a huge asset. Becoming a master at language is a key skill for a top producer. Below are some of my favorites that I’ve created or picked up from other [...]
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