Welcome to The Fordyce Letter:

The Fordyce Letter

Straight Talk for the Recruiting Profession


Ask Barb

A Sales Process That Works = Success



Ask Barb

Dear Barb:

How do I teach my sales team to close more placements? We are consistently blindsided by surprises that prevent our deals from closing.

I’ve observed my recruiters as they work their desks and they seem to be doing things right. Is it just that candidates are more difficult and clients are more demanding? It is just not one person who is having problem closing deals, it is my entire office.

Help!

Brad S.
Ft. Lauderdale, FL

Don’t Seem to Know. Know

Dear Brad:

I have a few concerns after reading your question.

You stated that your recruiters “seem” to be doing things right. That reveals that your recruiters are not working from the same playbook. There is a placement process that must be followed so details don’t fall through the cracks. Having everyone working their desk following the same process

Industry News

Candidates Getting Quicker to Reject Offers



MRI survey candidate driven 12.2014

MRI survey candidate driven 12.2014The candidate-driven market is here to stay and the pace at which candidates are rejecting offers is quickening.

MRINetwork’s most recent Recruiter Sentiment Study says 83% of the 333 responding recruiters describe the current employment market as candidate-driven. In three years, the percentage of recruiters who say candidates are in the driver’s seat has risen 29 points.

For Managers

Get Rid of These 10 Undercover Time-Wasting Over-Workers



Placements and the law logo

Recruiters are always wondering how we’re able to respond so quickly on a national basis. Believe it or not, we work regular hours. I learned the techniques when I was managing a recruiting office.

You can too, if you:

  • Understand where your non-productive time is spent and;
  • Overhaul your procedures.

All the time-management seminars, workshops, books, calendars, timers, alarms, buzzers and electronic voices in the world won’t help you. They’re just pea-shooters in the war against time. Your problem isn’t on the battlefield, it’s in the war room — right there in your office.

Here are the 10 biggest undercover over-workers:

How-To

Now Is a Good Time to Remind Your Candidates About Updating Their Resume



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ResumeThis is a perfect time of year to reach out to your candidates and remind them to update their resumes. It is an excuse for you to connect and keep your name fresh in the minds of your candidates in an effort to learn about upcoming job vacancies at the companies in which those people work. It’s also smart to prompt your candidates to keep their resumes current so both of you are always on your toes.

Since most candidates need a little help when updating the resume, here’s a little tip sheet you can share.

Legal

What to Do About ‘Ban the Box’



Job application-phasinphoto-free

“Ban the Box” is a national civil-rights movement backed by advocates for job applicants with criminal convictions. Proponents of these laws believe that expanding employment opportunities for individuals with criminal convictions is a major factor in lowering recidivism rates.

Generally the laws prohibit employers from asking about an applicant’s criminal-background history until later in the interview process. Most of these laws prohibit employers from including the have you ever been convicted of a criminal offense” question on an employment application – thus “banning the box” – and instead limit employers’ ability to ask the criminal-history question until after a conditional offer of employment is made or after an applicant has been selected for an interview.

Advocates argue that “Ban the Box” laws reduce the barriers to obtaining employment for convicted criminals by allowing applicants to demonstrate their skills and qualifications prior to revealing their criminal histories.

A National Trend

In August 2014 New Jersey joined a growing number of states prohibiting employers from asking about applicants’ criminal histories early in the hiring process. Thirteen states have passed statewide “Ban the Box” hiring

Ask Barb

How 10% Will Get You 30%



Ask Barb

Dear Barb:

I work a contingency engineering direct desk and have produced between $250,00 and $275,000 for the past five years. When I focus on producing more, I beat my monthly average, but then the next month I crash and burn. I’m getting married next year and want to earn more. What do I need to change in order to consistently produce more?

Susan F.
San Jose, CA

You Can Motivate You

Dear Susan:

The great news here is you have accomplished consistent production and

How-To, Interviews

Why You Should Ask Questions Like A 2-Year Old



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tough-interview-questionsInterviewing candidates centers on a conversation — a give and take. Your ability to question well supports the organization, competence, and rapport building skills that you bring to that conversation. There are some specific ways to sharpen that ability.

To get an overview of the process, consider this mnemonic device, which reinforces the critical elements of good questioning

2 + 6 over F x 4 = Good Questioning

The parts mean this:

  • Question with the curiosity of a two-year-old
  • Use the six interrogatives: Who, What, When, Where, Why, and How
  • Lay that on top of follow-up
  • Make sure to cover all four of the discovery areas: people, places, things, and events in time

This may appear simplistic, but after countless hours of analyzing

Jeff's On Call!, Legal

Why Having the Candidate Pay the Fee Can Become A Federal Case



ask-jeff3

Hello Jeff,

Every Monday morning, the first thing I do is look for your column. You’ve been my legal guide for so long, and I really appreciate the help.

Is there anything I should know about taking money from a candidate?

A hiring manager wants to make an offer to my candidate, but the COO doesn’t want to pay the placement fee. The position has been open for 9 months, and my candidate is the right person for the job.

At the behest of the director of HR, I sent this candidate to use as an inducement for the COO to hire him. I have a signed agreement with the client to pay the placement fee if it hires anyone I refer.

It’s the candidate’s dream job at a dream compensation. Now HE wants to pay the fee.

On one hand it doesn’t feel right, on the other hand I have the power to make the candidate whole.

This seems so simple, but I just wanted to run it by you.

What do you think?

Thanks in advance, and thanks for helping me get this far!

Dean Mannello
The Sherwood Group

It’s Not That Simple

Hi Dean,

JOC inquiries like yours help all recruiters to know the law. That’s our

Industry News

Jobs Take Big Jump in November; Temp, Search Increase Numbers



Econ Index Nov 2014

Econ Index Nov 2014The U.S. economy delivered a powerful holiday surprise, adding 321,000 new jobs last month, the most in almost three years.

To add to the robust report, the Labor Department’s monthly employment report, out this morning, adjusted upward its initial numbers for September and October by 44,000 jobs. Together with November, the U.S. economy has averaged 241,000 new jobs each month this year. In 2013 the average for the 11 months was 204,000 and in 2012 it was 184,000.

The unemployment rate was unchanged at 5.8%. A year ago the rate was 7%.

All major sectors added jobs. Temp hiring, at 22,700 new jobs, accounted for 7.3% of the total created. Since January, agencies have averaged 18,500 new temp jobs a month. Last year, the average was 15,670.

Industry News

All Signs Point to Best Year Ever For Search



Exec search firm employees 2014

All but counted out a few years ago, as the biggest employers started in-housing executive search, retained and contingent firms have come roaring back.

By most accounts, 2014 is going to end on a strong note. So strong in fact that it may be the industry’s best year ever.

Third quarter reports from the publicly held search firms and global numbers from the Association of Executive Search Consultants show both revenue and searches are up this year over last year.